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Please provide a clear title of the issue reported on.

Details to provide: - Nature of issue, including user names of any affected individuals - Please provide steps to replicate the issue - Error codes. log files or screen shot of the error message - Name & release version of software (e.g. endpoint, server, browser, OS, etc.) - Date and nature of milestones this issue impacts

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The serial number is shown on a sticker on top of the Vidyo appliance

Zingtree Session ID

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