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VidyoCloud Support
Conferencing and Collaboration
Conferencing and Collaboration
FAQs and Best Practices
How Do I Report a Security Issue to Vidyo?
What Are the Best Practices for Managing Large Meetings in VidyoConnect?
What Are the Best Practices for Sharing PowerPoint Presentations in VidyoConnect?
Does Vidyo Work With SAML?
VidyoCloud Outbound Dial Plan
How Do I Use VidyoCloud Voice Access Numbers?
See all 21 articles
Release Notes
VidyoConnect for Desktop: About Version 18.2.0
VidyoConnect for Desktop: About Version 18.1.0
VidyoConnect for Mobile: About Version 18.1.0
VidyoConnect for Desktop: About Version 17.3.1
VidyoConnect for Mobile: About Version 17.3.1
VidyoConnect for Desktop: About Version 17.3.0 (Includes WebRTC)
See all 12 articles
Installing VidyoConnect
Uploading and Activating VidyoConnect
VidyoConnect for Desktop MSI Installer
VidyoConnect for Desktop: Recommended Headsets, Webcams, and Speakers
VidyoConnect for Mobile: Recommended iOS and Android Devices
VidyoConnect for Desktop: Technical Specifications
VidyoConnect for Mobile: Technical Specifications
See all 6 articles
Using VidyoConnect
Join Us for a Tour of VidyoConnect!
How Do I Use the Whiteboard in a VidyoConnect Meeting?
Using the VidyoConnect for Desktop Whiteboard Feature
Using the VidyoConnect for Desktop Waiting Room Feature
Introductory Video: VidyoConnect for Desktop - Meeting Organizers
Quick Reference Card: VidyoConnect for Desktop - Meeting Organizers
See all 24 articles
Using the VidyoConnect Team Plan Portal
General Free Pilot Program Subscription FAQs
General Team Plan Subscription FAQs
Adding and Deleting Rooms
Sending an Invitation to Your Meeting Room
Starting a Meeting
Adding and Deleting Users
See all 14 articles
Installing and Using the Vidyo Outlook Add-in
Configuring and Installing the Vidyo Outlook Add-in
Using the Vidyo Outlook Add-in
See all 2 articles
Installing and Using the Vidyo HipChat Integration
HipChat Overview and Introductory Video
Adding the Vidyo App From the HipChat Integrations Page
Inviting Open/Public Room Members to a Conference
Inviting Private Room Members to a Conference
Searching for Rooms in VidyoConnect and VidyoDesktop
See all 5 articles
Installing and Using the Vidyo Slack Integration
Slack Overview and Introductory Video
Installing the Vidyo App
Accessing the Vidyo Slack Integration Settings Page as an Existing User
Logging Out of the Vidyo Slack Integration Settings Page
Inviting Public Channel Members to a Conference
Inviting Private Channel Members to a Conference
See all 9 articles
Security
VidyoCloud Firewall Information for Connecting Clients/Endpoints
Security in VidyoCloud White Paper
SSL, Certificates, and Encryption
VidyoWorks Cloud Firewall Information for Connecting Clients
Whitelisting VidyoConnect with Security Applications
Enable Flash on Chrome for VidyoReplay Videos
See all 8 articles
Testing and Troubleshooting
Troubleshooting the Exchange Calendar Integration with VidyoConnect
VidyoConnect for WebRTC Causes Google Chrome Version 63 to Become Unresponsive
Enabling the Meetings Button in VidyoConnect
Required Information When Reporting a Hardware Issue
Disabling the Vidyo Protocol Handler Pop-Up When Using Chrome With VidyoConnect
Using IBM Notes With VidyoDesktop or VidyoConnect
See all 18 articles
