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VidyoCloud Support
Collaboration and Conferencing
Collaboration and Conferencing
Announcements
VidyoRoom 3.3.21/3.3.22 And Previously Loaded Certificates
Transition from VidyoDesktop to VidyoConnect
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FAQs and Best Practices
How Do I Report a Security Issue to Vidyo?
What Are the Best Practices for Managing Large Meetings in VidyoConnect?
What Are the Best Practices for Sharing PowerPoint Presentations in VidyoConnect?
Does Vidyo Work With SAML?
VidyoCloud Outbound Dial Plan
How Do I Use VidyoCloud Voice Access Numbers?
See all 25 articles
Release Notes
VidyoConnect for Desktop: About Version 19.1.0
VidyoConnect for Desktop: About Version 18.5.1
VidyoConnect for Desktop: About Version 18.5.0
VidyoConnect for Desktop: About Version 18.4.0
VidyoConnect for Desktop: About Version 18.3.1
VidyoConnect for Desktop: About Version 18.3.0
See all 36 articles
Installing VidyoConnect
Uploading and Activating VidyoConnect
VidyoConnect for Desktop MSI Installer
VidyoConnect for Desktop: Recommended Headsets, Webcams, and Speakers
VidyoConnect for Mobile: Recommended iOS and Android Devices
VidyoConnect for Desktop: Technical Specifications
VidyoConnect for Mobile: Technical Specifications
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Using VidyoConnect
Introductory Video: VidyoConnect for Desktop - Meeting Organizers
Quick Reference Card: VidyoConnect for Desktop - Meeting Organizers
Quick Reference Card: VidyoConnect for Desktop - Meeting Organizers (WebRTC)
Quick Reference Card: VidyoConnect for Desktop - Meeting Guests
Quick Reference Card: VidyoConnect for Mobile - Meeting Organizers
Quick Reference Card: VidyoConnect for Mobile - Meeting Guests
See all 28 articles
Using the VidyoConnect Team Plan Portal
General Free Pilot Program Subscription FAQs
General Team Plan Subscription FAQs
Adding and Deleting Rooms
Sending an Invitation to Your Meeting Room
Starting a Meeting
Adding and Deleting Users
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Installing VidyoRoom and Using the VidyoRoom Admin UI
VidyoRoom Network Bandwidth Consumption Guidelines
VidyoRoom Getting Started Guides
Recommended and Supported Peripherals for VidyoRoom Systems
VidyoRoom and VidyoPanorama 600 Administrator Guides
About the Iron Bow vCLINiC (Powered by Vidyo)
Selecting and Preparing the Room for Your VidyoRoom System
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Using the VidyoRoom Remote Control and VidyoRemote UI
VidyoRoom Overview
Quick Reference Card: Getting Started with VidyoRoom Remote Controls
VidyoRoom and VidyoPanorama 600 Quick User Guide
User Guide: Using the Infrared Remote Control and the Radio Frequency Remote Control
User Guide: Using the VidyoRemote 3 for iOS and Android
In-call controls in VidyoRooms
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Installing and Using VidyoMobile
Downloading and Installing VidyoMobile for iOS From the Apple Store
VidyoMobile for iOS Quick Reference Card for Meeting Organizers
VidyoMobile for Android Quick Reference Card for Meeting Organizers
VidyoMobile Datasheet
VidyoMobile for iOS Supported Devices
VidyoMobile for Android Supported Devices
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Installing and Using VidyoDesktop
Video: VidyoDesktop Overview
Video: Downloading and Installing VidyoDesktop
VidyoDesktop Do’s and Don'ts Checklist
VidyoDesktop™ Installation and User Guide
VidyoDesktop for Meeting Organizers Quick Reference
VidyoDesktop for Guest Users Quick Reference
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Installing and Using the Vidyo Outlook Add-in
Configuring and Installing the Vidyo Outlook Add-in
Using the Vidyo Outlook Add-in
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Installing and Using the Vidyo HipChat Integration
Adding the Vidyo App From the HipChat Integrations Page
Inviting Open/Public Room Members to a Conference
Inviting Private Room Members to a Conference
Searching for Rooms in VidyoConnect and VidyoDesktop
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Installing and Using the Vidyo Slack Integration
Installing the Vidyo App
Accessing the Vidyo Slack Integration Settings Page as an Existing User
Logging Out of the Vidyo Slack Integration Settings Page
Inviting Public Channel Members to a Conference
Inviting Private Channel Members to a Conference
Inviting External Members of Private or Public Channels to a Conference
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Security
VidyoCloud Firewall Information for Connecting Clients/Endpoints
Security in VidyoCloud White Paper
SSL, Certificates, and Encryption
Whitelisting VidyoConnect with Security Applications
Enable Flash on Chrome for VidyoReplay Videos
Does Vidyo software include back doors for either external government access or for Vidyo access to customer data or media?
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Testing and Troubleshooting
VidyoClient/Connect - Not connecting to VidyoRouter after successful login
VidyoRoom 3.x - White screen on after boot up
VidyoConnect - Accessing the Client Statistics and Audio Debug Windows
VidyoConnect - Accessing the Logs Window
VidyoConnect - Accessing Vidyo Buffer Statistics
VidyoConnect - Controlling the Sony SRG-1200 DU PTZ Camera via USB
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