Partners Blog Contact Us
Logo
Vidyo.com Developers SUBMIT A TICKET
Log in
  1. VidyoCloud Support
  2. Services & Policies

Services & Policies

Support Services

  • Contacting Support
  • Vidyo Professional Services (PS) and Training
  • Get Certified on VidyoConnect: Remote/Online Training
  • RMA Definitions
  • Returning Malfunctioning Units
  • Resetting Your Help Center Password
See all 7 articles

Alerts

  • URGENT UPDATE - Security Update: Apache Log4j CVE-2021-45046 Security Vulnerability
  • Enghouse Vidyo Endpoints Minimum and Latest Versions Table
  • Action Required: Hybrid Customers Must Upgrade VidyoRouter™, VidyoGateway™, and VidyoReplay™ Components
  • SOLVED Alert: VidyoDesktop Join Links with Google Chrome and Microsoft Edge Version 98
  • Important Notice: Hybrid Customers Must Upgrade VidyoRouter™, VidyoGateway™, and VidyoReplay™ Components
  • Alert: VidyoConnect for WebRTC (Android and iOS)
See all 16 articles

End of Life and End of Sale Notifications

  • End of Life (EOL) and End of Sale (EOS) Notifications for Vidyo Offerings
See all 1 articles

General Policies & GDPR

  • Vidyo Data Processor Lists
  • Vidyo Standard Software Maintenance Policy
  • Processor List: Vidyo Cloud User Data
  • Processor List: Vidyo On-Premises Solution User Data
  • Processor List: Vidyo Customer/Vendor/Prospects Contact Data
  • Vidyo Product End of Life (EOL) Policy
See all 10 articles
Get in touch
Can't find the answer you are looking for
Contact us
Follow us
CONTACT SALES
Terms of Service Privacy Policy
2021 Enghouse Vidyo, Inc. All Rights Reserved