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Services & Policies
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Vidyo Professional Services (PS) and Training
Get Certified on VidyoConnect: Remote/Online Training
RMA Definitions
Returning Malfunctioning Units
Resetting Your Help Center Password
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Alerts
URGENT UPDATE - Security Update: Apache Log4j CVE-2021-45046 Security Vulnerability
Enghouse Vidyo Endpoints Minimum and Latest Versions Table
Action Required: Hybrid Customers Must Upgrade VidyoRouter™, VidyoGateway™, and VidyoReplay™ Components
SOLVED Alert: VidyoDesktop Join Links with Google Chrome and Microsoft Edge Version 98
Important Notice: Hybrid Customers Must Upgrade VidyoRouter™, VidyoGateway™, and VidyoReplay™ Components
Alert: VidyoConnect for WebRTC (Android and iOS)
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End of Life and End of Sale Notifications
End of Life (EOL) and End of Sale (EOS) Notifications for Vidyo Offerings
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General Policies & GDPR
Vidyo Data Processor Lists
Processor List: Vidyo Cloud User Data
Processor List: Vidyo On-Premises Solution User Data
Processor List: Vidyo Customer/Vendor/Prospects Contact Data
Vidyo Software Maintenance Policy
Vidyo Product End of Life (EOL) Policy
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