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VidyoCloud Support
Services, Bulletins, & Policies
Services, Bulletins, & Policies
Support Services
Contacting Support
Vidyo Professional Services (PS) and Training
Get Certified on VidyoConnect: Remote/Online Training
RMA Definitions
Returning Malfunctioning Units
Resetting Your Help Center Password
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Product Bulletins and Important Notices
End of Life (EOL) and End of Sale (EOS) Notifications for Vidyo Offerings
End of Life: Product Bulletins
Contact Us: Product Bulletin
VidyoConnect for Desktop: Product Bulletins
VidyoConnect for Mobile: Product Bulletins
VidyoConnect for WebRTC (Native): Product Bulletins
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Alerts
SOLVED: Audio Issues with WebRTC on Google Chrome™ Version 96
Action Required: VidyoPortal™ Security Fix
Important Notice: False Alerts When Downloading VidyoConnect Room or VidyoRoom Installer Files
SOLVED Alert: Compatibility Issues with Vidyo Server for WebRTC Using JavaScript Library version 3.x
SOLVED: Compatibility Issues With VidyoClient for WebRTC JavaScript Library Version 20.1.0
Important Notice: VidyoRoom Version Compatibility Issues for Customers Using VidyoRoom HD-3 Pros and HD-230 (Revisions A and B) with a Dual Port Dextera Card
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General Policies & GDPR
Vidyo Data Processor Lists
Processor List: Vidyo Cloud User Data
Processor List: Vidyo On-Premises Solution User Data
Processor List: Vidyo Customer/Vendor/Prospects Contact Data
Vidyo Software Maintenance Policy
Vidyo Product End of Life (EOL) Policy
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Archived Articles
ARCHIVED ARTICLE: VidyoClient API 20.2.0 and 20.1.0 (LA): Releases
VidyoConnect for Desktop: Recommended Headsets, Webcams, PTZ Cameras, and Speakers
VidyoConnect for Mobile: Recommended iOS and Android Operating Systems
VidyoConnect for Desktop Version 19.4.2: General Availability Release No. 1267
VidyoConnect for Desktop MSI Installer
ARCHIVED ARTICLE: We like being able to dial into a meeting from the telephone. Can we add more minutes to our subscription?
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