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FINAL NOTICE: Migrate from Vidyo.io to VidyoPlatform by August 31, 2021

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Attention Chrome Users: Migrate from Vidyo.io to VidyoPlatform by August 31, 2021

 

This is our FINAL NOTICE to all our Vidyo.io customers to make the transition to VidyoPlatform. With the impending release of the new Google Chrome Browser on August 31, 2021, WebRTC will no longer function. To avoid any service interruptions, you are required to migrate to VidyoPlatform before this date.
If you are currently a Vidyo.io customer, we strongly encourage you to begin the process of migrating over to VidyoPlatform now as the time to do so is running out.

  1. To start the process, fill out the short VidyoPlatform Tenant Info survey.
  2. After you submit the survey, you will receive an email with your VidyoPlatform credentials.
  3. Vidyo will provision a pre-production/development tenant for you free of charge until you’re ready to move forward with production.
  4. When it’s time to move to production, Vidyo will transfer your remaining minutes or licenses from Vidyo.io over to VidyoPlatform.

If you have any additional questions, please review the Transitioning from Vidyo.io to VidyoPlatform FAQ article or contact us at support@vidyocloud.com.

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