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SOLVED Alert: Compatibility Issues with Vidyo Server for WebRTC Using JavaScript Library version 3.x


Release Information

This issue is now solved. Please reference the release information in the VidyoClient for WebRTC JavaScript Libary: 3.x Adapter article.

Description of Issue

You will experience any of the following issues when using your custom applications built in VidyoClient™ JavaScript Library version 3.x for WebRTC while using Google Chrome™ version 85 or Firefox® version 78 and later:  

  • Issues logging in to the application and joining calls.
  • Staying connected after you join a call. 
  • Timeout errors.

Affected Platforms

  • VidyoWorks
  • VidyoWorks Health
  • On-premises deployments

Resolution and What Actions Can I Take Now? 

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