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SOLVED Alert: Compatibility Issues with Vidyo Server for WebRTC Using JavaScript Library version 3.x

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Release Information

This issue is now solved. Please reference the release information in the VidyoClient for WebRTC JavaScript Libary: 3.x Adapter article.

Description of Issue

You will experience any of the following issues when using your custom applications built in VidyoClient™ JavaScript Library version 3.x for WebRTC while using Google Chrome™ version 85 or Firefox® version 78 and later:  

  • Issues logging in to the application and joining calls.
  • Staying connected after you join a call. 
  • Timeout errors.

Affected Platforms

  • VidyoWorks
  • VidyoWorks Health
  • On-premises deployments

Resolution and What Actions Can I Take Now? 

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