Enghouse Vidyo announces the End of Standard Support date of July 31, 2022 for Vidyo.io.
As part of our commitment to providing our customers with the most advanced technologies, Enghouse Vidyo is replacing Vidyo.io with VidyoPlatform, a solid foundation of industry-leading technology that powers enterprise collaboration, customer and patient engagement, and embedded video.
How do I migrate from Vidyo.io to VidyoPlatform?
To ensure a smooth transition from Vidyo.io to VidyoPlatform, Enghouse has developed this migration process for our customers.
What are the key dates?
Enghouse Vidyo will provide support for this offering as follows:
- Last Time Buy - May 30, 2022. Remaining minutes on your Vidyo.io account will be transferred to your new VidyoPlatform tenant at the time of transition.
- End of Standard Support - July 31, 2022
Want more info?
If you like more details, refer to the following article:
If you need help or have questions, please feel free to do one of the following:
- Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article.
- Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller
If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.
The Enghouse Vidyo Product Team
The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.