Enghouse Vidyo announces the End of Life and the Last Time Buy for the following products:
- RF Remote Control (Part Number DEV-ACC-RM-RF-REMOTE)
- HD-2 Bundle with RF Remote Control (Part Number PKG-RM-HD2-GROUP-EXP-RF)
Enghouse Vidyo will provide support for these products as follows:
- End of Sale (Last Time Buy) - June 30, 2020
- End of Service and Support - June 30, 2021
What Alternatives Are Available?
For customers who need to reliably perform pre-call and in-call tasks with their VidyoRoom systems, Enghouse Vidyo offers our hand-held Infrared (IR) Remote Control as a replacement for the RF remote control.
Alternatively, you can control your VidyoRoom system using VidyoRemote™ 3 for iOS and Android™. Before downloading the VidyoRemote 3 app, ensure that you have an:
- Apple iPad® running iOS 7.1 or later.
- Android tablet running Android version 5.1.1 or later.
You can download the VidyoRemote 3 app for free:
To learn more about using the VidyoRemote 3 app, refer to the User Guide: Using the VidyoRemote 3 for iOS and Android on the Vidyo Help Center.
Want More Info?
If you'd like more details, refer to the following articles:
If you need help or have questions, please feel free to do one of the following:
- Vidyo Resellers and End Users with "Plus" coverage: Please reach out by email or phone at the locations listed in the Contact Us article.
- Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.
The Enghouse Vidyo Product Team
The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.