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Upgrading VidyoRoom Systems to Windows 10 IoT


This article describes how to upgrade and re-image your VidyoRoom™ system from Windows® 7 to Windows 10 IoT.  

For general information about Windows IoT, refer to  

Benefits of Upgrading to Windows 10 IoT

Although you are not required to upgrade your Windows 7 VidyoRoom system to Windows 10 IoT, Enghouse Vidyo highly recommends doing so. Here are some of the benefits of upgrading:

  • Support and service will last longer; Windows 10 IoT has a longer service cycle than Windows 7.
  • Support for your upgraded VidyoRoom model.
    Windows 7 will no longer be supported for VidyoRoom HD-2, HD-3, HD-3B, and HD40-C; Enghouse Vidyo will not release any Windows 7 OS upgrades as Microsoft will not be providing us with new Windows 7 OS fixes.

Which VidyoRoom Systems Can Be Upgraded?

These VidyoRoom systems can be upgraded to Windows 10 IoT:

  • HD-2
  • HD-3 and HD-3B

These VidyoRoom systems cannot be upgraded to Windows 10 IoT:

  • HD-100D, HD-230, HD-40A, and VidyoPanorama™ 600 — The End of Sale and End of Software Maintenance dates have already passed for these products; therefore, upgrades are no longer available.
  • HD-40B — The End of Sale date has already passed for this product; therefore, upgrades are no longer available.
  • Iron Bow vCLINiC™ — For information about this model, contact your Iron Bow representative.
  • HD-3 with Dual Port Dextera Card

Creating Your Own Bootable USB Key

If you have an HD-2, HD-3, or HD-3B, perform the steps in this section to create your own bootable USB key. 

Minimum Requirements for PC and USB Stick/SSD

Before creating the bootable USB key, ensure that the PC you're using meets these requirements:

  • Windows 10.
  • No other removable drives connected to your PC. 

Before creating the bootable USB key, ensure that the USB stick/SSD you're using meets these requirements:

  • At least 32 GB or more capacity.
  • USB 3.0 and above.

As an aid in planning, Enghouse Vidyo has determined that it takes approximately 15 minutes to create a USB key for a VidyoRoom HD-2, HD-3, or HD-3B when using an HP x 740w USB device (USB 3.1) with 32 GB and a PC with these specifications:



Package Contents

To begin the process of creating your own bootable USB key, you will have to copy the Windows 7 to Windows 10 IoT package from Enghouse Vidyo’s Help Center to a folder on your system. This package contains the following:

  • Win10IOT FFU image file (approximately 20 GB)
  • WINPE containing the FFU installer (approximately 320 MB)
  • prepareUSB.bat script (which will install FFU and WINPE on your USB)
  • MakeWinPEMedia.cmd 

Creating the Bootable USB Key

To create the bootable USB key:

  1. Copy the contents of the package located at VidyoRoom Packages to a folder.

    • Copy and extract the files in the package to the same folder. The contents of the package MUST reside in the same folder after copy and extraction. Error checks for this have been included in the prepareUSB.bat file.
    • Ensure that there is no other USB drive on this system (no other removable drives) and that the USB stick/SSD has 32 GB or more capacity.
  2. Run Windows Command Prompt as an administrator.
  3. Format and create a bootable USB key by executing the prepareUSB.bat file from your Windows PC.

  4. Continue by upgrading your VidyoRoom system as described in the Upgrading the VidyoRoom System section below.


Upgrading the VidyoRoom System

This section describes how to upgrade your VidyoRoom HD-2, HD-3, or HD-3B system to Windows 10 IoT.

As an aid in planning, Enghouse Vidyo has determined that it takes approximately 5 minutes to perform the upgrade for an HD-2.


Do not turn off the power to your VidyoRoom system while upgrading.


To upgrade a VidyoRoom HD-2, HD-3, or HD-3B:

  1. Reboot your HD-2, HD-3, or HD-3B system by connecting the USB key that you created (as described in the Creating a Bootable USB Key section) to a USB port on your VidyoRoom HD-2, HD-3, or HD-3B system.

    The system upgrades to Windows IoT without losing its configuration.


  2. Disconnect the USB key from the USB port and reboot the system by powering it off and then powering it back on.
  3. Confirm the system upgraded successfully by checking that the VidyoRoom Admin UI, VidyoRoom OnScreen UI, and VidyoRemote indicate that the correct version of Windows is now running.

    For more information about using the Admin UI, OnScreen UI, and VidyoRemote, refer to the articles in the Installing VidyoRoom and Using the VidyoRoom Admin UI and
     Using the VidyoRoom Remote Control and VidyoRemote UI sections. You can also refer to the PDF of the Administrator Guide in the VidyoRoom and VidyoPanorama 600 Administrator Guides and VidyoRoom SE Deployment Guides article.

  4. If you have a VidyoRoom JITC Edition, log in to the portal using your username and password. If you do not have a JITC Edition, skip this step.
  5. Perform a few operations on your VidyoRoom system to ensure that it is working properly.


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