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VidyoPortal and VidyoRouter: Product Bulletins

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This article includes the Product Bulletins for the VidyoPortal and VidyoRouter releases since VidyoPortal and VidyoRouter version 3.4.6.

 


2019 Releases


 

VidyoPortal and VidyoRouter Version 19.3.0: General Availability Release

Product Bulletin No. 1264 

 

 

 

VidyoPortal™ and VidyoRouter™ Version 19.3.0

What's New?

Vidyo’s Epic Context-Aware Linking (CAL) Integration Now Available in Epic's App Orchard Marketplace

  • Starting with the Epic February 2019 release, Epic requires the inclusion of an Epic-Client-ID for all third-party integrations that use their APIs.
    • In order to support Epic's new requirements, Enghouse Vidyo has obtained its own unique Epic-Client-ID and enrolled the Vidyo Context-Aware-Linking (CAL) integration app in Epic's App Orchard marketplace.
    • Starting with this release, the Epic CAL integration will support sending the Epic-Client-ID whenever the SetExternalConnectionStatus API is called.
  • To ensure that your cloud or on-premises CAL deployment will continue to work successfully with the Epic February 2019 release, you must:
    • Contact your Epic representative to obtain access to Epic’s App Orchard marketplace.
    • Contact Vidyo Sales or your Vidyo account representative once you have requested Vidyo's CAL app via the App Orchard site.

New Connection Test for Configuring the Epic Interconnect Server

  • More quickly identify and resolve Epic CAL configuration issues.
  • Generate helpful HTTP status notifications such as 408 - Request Timeout, 404 - Not Found, and 401 - Bad Credentials.
    • Use this information to debug Epic CAL configuration issues.

Sample URL Generator for Test Calls

  • Easily conduct test calls.
  • Generate sample Epic CAL URL links and use the links to:
    • Join test calls.
    • Compare the sample URL extData with the extData generated from Epic.

Multi-Server Epic Interconnect Support With a Single Tenant

  • Configure multiple Epic Interconnect servers on a single Vidyo tenant by using an "orgID" to differentiate each server.
  • Simplify your Epic CAL configuration, especially if you’re a healthcare entity with multiple Epic installations due to mergers, etc.
  • Reduce the costs associated with maintaining multiple environments.

Ability to Select the Epic Mode for Your Needs

  • Set your Epic CAL integration to Production, Test, or Legacy mode:
    • Select Production when configuring and deploying in a production environment.
    • Select Test when configuring a lab environment.
    • Select Legacy when debugging and using systems running versions earlier than Epic February 2019.

API Usage Reports

  • Download CSV files with data about usage of the SetExternalConnectionStatus API with your Epic Interconnect server.
  • Select the start and end date for each report.

Additional REST API for Epic CAL

  • Programmatically invoke the CAL workflow for embedded applications. 

Per-Tenant Status Notifications for Third-Party Integrations

  • Simple REST/JSON format for lightweight processing.
  • Receive rich status notification messages for:
    • Login and logout user events
    • Join and leave conference events
    • Epic CAL events

Updated Landing Pages for iPad® OS and macOS Catalina

  • The most recent version of Apple’s Safari® for iPad OS and macOS Catalina advertises the same user-agent. Therefore, the VidyoPortal cannot determine if an iPad or a desktop are connecting.
  • To remedy this issue, VidyoPortal version 19.3.0 provides landing pages that allow the user to select the device with which to join conferences or download the app.

When?

On-premises customers can download this version on November 4, 2019 and cloud customers will automatically be upgraded on December 8, 2019.

What Actions Can I Take Now?

Need Help?

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at support@vidyocloud.com.
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using this version of the VidyoPortal and VidyoRouter!

The Enghouse Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3
Email    support@vidyocloud.com

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

 


VidyoPortal and VidyoRouter Version 19.2.0: General Availability Release

Product Bulletin No. 1255 

 

 

 

VidyoPortal™ and VidyoRouter™ Version 19.2.0

What's New?

Major Platform Operating System (OS) Update

  • Enghouse Vidyo performed a major platform OS update to improve security, stability, and performance. Additional benefits include:
    • Updates to most third-party libraries.
    • Continual security updates to the underlying OS.
    • Streamlined patching of third-party software components.
  • Security Update 22 was also applied in this release. 

Healthcare Feature: Moderation Support for Epic Contextual Aware Linking (CAL) 

Bug Fixes and Stability Improvements

When?

VidyoPortal and VidyoRouter version 19.2.0 was released on Friday, July 19, 2019

Actions

  • Due to this major platform OS update, the upgrade to VidyoPortal version 19.2.0 will take approximately 10 minutes longer than a normal upgrade. Please plan for the additional time needed during your maintenance windows.
  • DO NOT reboot your system during the upgrade as this could result in permanent loss of data.
  • In order to upgrade to VidyoPortal and VidyoRouter 19.2.0, you must upgrade from version 19.1.0. You cannot upgrade directly from any previous versions as these versions are not supported. 
  • As with any major update, it is highly recommended that you backup your database before upgrading.
  • If you are using VidyoPortal and VidyoRouter Virtual Edition (VE), it is recommended that you take a full system snapshot prior to upgrading.

What's Next?

  • If you're a cloud customer, you don't need to take any action; Vidyo has upgraded your VidyoPortal and VidyoRouter to version 19.2.0 for you.
  • If you have an on-premises VidyoPortal and VidyoRouter, go ahead and download the software from the Portal and Router Packages section on the Vidyo Help Center.

Enghouse Vidyo Roadmap Webinar | August 2019

Please join us for our Q3 Enghouse Vidyo Roadmap Webinar where we'll provide updates on the latest and greatest developments with our products and provide you with insights into what's coming down the road. We will also discuss the benefits of the acquisition of Vidyo by Enghouse for our customers.

  • When: August 6th at 8:00 AM San Francisco | 11:00 AM New York | 4:00 PM London | 5:00 PM Paris

The webinar will be hosted by Cara Daly, Product Marketing Director, and feature Vincent Misfud, Global President, Enghouse Systems, Chris Thomas, Senior Vice President, Worldwide Sales, and Tzachi Levy, Senior Vice President for Product Management.

  • Can't make this time? Simply register and we'll send you a link to the recording and slides.
REGISTER>>

We look forward to having you join us!

We also hope you enjoy using this version of the VidyoPortal and VidyoRouter! 

The Enghouse Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3 Email    support@vidyocloud.com

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

 

 


 

VidyoPortal and VidyoRouter Version 19.1.0: General Availability Release

Product Bulletin No. 1247

 

 

Vidyo is Pleased to Announce VidyoPortal™ and VidyoRouter™ Version 19.1.0

In VidyoPortal and VidyoRouter version 19.1.0, we've made improvements to the TytoCare integration for our healthcare customers, we've updated some of the icons on the Control Meeting page, we've added support for direct dialing to our Custom Invocation feature, and we've resolved a number of issues that notably enhance security. 

What's New in This Release?

TytoCare™ Integration Improved Error Messages and Logs

TytoCare is a cloud-based telehealth solution that simulates a comprehensive physical examination using a portable WiFi-enabled diagnostic device. The Tyto device allows medical professionals to examine a patient at the Point of Care (POC) and broadcast the exam data to a remote clinician. When used in conjunction with the VidyoConnect™ desktop application, the remote clinician can virtually meet with the POC users via secure and reliable video conferencing.

In VidyoPortal and VidyoRouter version 19.1.0, we've improved the TytoCare integration by:

  • Adding more informative error messages. For example, we now display the relevant error codes when the Connection Test is run.
  • Adding more details to the TytoCare Audit and App logs. For example, we now log the HTTP status codes for all Tyto REST API calls.

NOTE:  The TytoCare integration requires version 18.4.0 or later of the VidyoPortal and VidyoRouter as well as version 19.1.0 or later of the VidyoConnect desktop application. If you are an on-premises customer, refer to the Configuring TytoCare Integration article for information about how to configure your VidyoPortal Super Admin and Tenant Admin portal for TytoCare integration.

Control Meeting Page Icon Updates

The Control Meeting page enables you to control meeting functions, such as disconnecting participants, muting participants, adding PINs, and more.

  • The Control Meeting page that you access from the VidyoPortal now includes the same icons that you will see in version 19.2.0 and later of the VidyoConnect application. For example, we've updated the icons that enable you to disable video  and mute audio  for all participants without allowing them to re-enable.

Custom Invocation Support for Direct Dialing

Custom Invocation enables third-party partners and developers to customize the VidyoConnect client and invoke it from their platform. With version 19.1.0, Custom Invocation now supports:

  • Directly dialing online users. Applications integrating with the VidyoConnect app can now embed the direct-dial links for registered users in the VidyoPortal and use those links to initiate direct-dial video calls. For more information about how to enable this workflow, refer to the "Direct Dial Parameter" section of the Using Custom Invocation article.
  • This feature requires version 19.2.0 or later of the VidyoConnect application.

Resolved Issues

In this release, we've resolved a number of issues, including many issues that enhance security and usability, such as this:

  • We've corrected an issue with orphaned records that occurred on the Control Meeting page. Prior to this fix, the display names of participants would turn into orphaned records 10 to 15 minutes after they joined a call. Since these records could no longer be referenced in the database, call moderators were unable to mute the participants' microphones or speakers or disconnect the participants from the calls via the Control Meeting page.

Want More Info?

If you'd like to get additional details about this release and the known and resolved issues, refer to the VidyoPortal and VidyoRouter: About Version 19.1.0 article on the Vidyo Help Center.

What's Next?

  • If you're a cloud customer, you don't need to take any action; Vidyo has upgraded your VidyoPortal and VidyoRouter to version 19.1.0 for you.
  • If you have an on-premises VidyoPortal and VidyoRouter, go ahead and download the software from the Portal and Router Packages section on the Vidyo Help Center.

Need Help?

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at support@vidyocloud.com.
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using this version of the VidyoPortal and VidyoRouter!

The Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3
Email    support@vidyocloud.com

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

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2018 Releases


 

VidyoPortal and VidyoRouter Version 18.4.0: General Availability Release

Product Bulletin No. 1239  

 

Vidyo Logo
Vidyo is Happy to Announce VidyoPortal™ and VidyoRouter Version 18.4.0 

Version 18.4.0 introduces TytoCare, a cloud-based telehealth solution that simulates a comprehensive physical examination using a portable WiFi-enabled diagnostic device. The Tyto device allows medical professionals to examine a patient at the Point of Care (POC) and broadcast the exam data to a remote clinician.

What's New?

TytoCare Integration

  • When the Tyto device is used in conjunction with the VidyoConnect™ desktop application, the remote clinician can virtually meet with the POC users via secure and reliable video conferencing. 
    • The integration enables the TytoCare solution to act as a robust extension of the remote clinicians’ diagnostic capabilities by allowing them to see and speak with patients while conducting virtual stethoscope, otoscope, skin, and other basic medical exams. Combined, the TytoCare Professional (TytoPro/TytoClinic) solution and the Vidyo telehealth solution provide a single cohesive workflow for telehealth providers.
  • The TytoCare integration requires version 18.4.0 of the VidyoPortal and VidyoRouter as well as version 19.1.0 of the VidyoConnect desktop application.
    • Version 19.1.0 of the VidyoConnect desktop application is going to release on February 7, 2019. We are providing you with this advance notice to enable you to better prepare for the releasePlease forward this communication to the appropriate personnel within your organization.

Epic Context-Aware Linking Integration Enhancement 

  • Tenant Admins can now directly configure the Epic Context-Aware Linking (CAL) integration via the Tenant Admin Portal. You are no longer required to be a Super Admin to configure Epic CAL for your Tenant.

Resolved Issues

  • This release resolves a number of issues to improve security, performance, and usability.
 

Want More Info?

For more information, refer to these articles on the Vidyo Help Center:

What's Next?

  • If you're a cloud customer, you don't need to take any action; Vidyo will upgrade your VidyoPortal and VidyoRouter to version 18.4.0 for you. 
  • If you have an on-premises VidyoPortal and VidyoRouter, go ahead and download the software from the VidyoPortal and VidyoRouter Packages section on the Vidyo Help Center.

Need Help?

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at support@vidyocloud.com.
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using this version of VidyoPortal and VidyoRouter!

The Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3
Email    support@vidyocloud.com

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

 


 

VidyoPortal and VidyoRouter Version 18.3.1: General Availability Release

Product Bulletin No. 1231

 

Vidyo Logo
Vidyo Is Pleased to Announce VidyoConnect™ for Desktop Version 18.3.1

VidyoConnect is Vidyo's meeting solution for team collaboration that speeds global alignment across your enterprise, allowing for better-informed decisions, faster responses, and deeper trust. We invite you to visit our VidyoConnect page to find out more about the VidyoConnect applications, the benefits of moving to our cloud services, and the plans we offer. 

In the 18.3.1 release, we've resolved a video performance issue from the previous 18.2.4 version. Please read below for more information.   

What's New?

Resolved Issue 

In VidyoConnect version 18.2.4, Vidyo discovered and resolved an issue where, in certain scenarios, the VidyoConnect application would prevent the operating system from going into suspend/sleep mode and displaying a screen saver. However, black video tiles then occasionally began to appear during some video calls as a result of the fix.

In version 18.3.1, we have resolved the black tiles issue in addition to the previous screen saver issue. Therefore, the VidyoConnect application should now allow the operating system to go into suspend/sleep mode without causing black tiles to appear during active video calls.

Reminder

Sign up for announcements at the Vidyo Status Page by selecting Subscribe in the top right. You can now visit this site anytime to view past and current product bulletins and cloud-related announcements.

 

Want More Info?

If you'd like to get additional details on this release and the known and resolved issues, refer to the VidyoConnect for Desktop: About Version 18.3.1 article on the Vidyo Help Center.

What's Next?

  • If you're a VidyoConnect cloud customer, we will upgrade your portal for you over the next week. Please share this upgrade with your users and direct them to the Using VidyoConnect section of the Vidyo Help Center to learn more.

  • If you're currently using VidyoDesktop, we encourage you to upgrade to VidyoConnect to access all the latest features. However, if you have the VidyoDesktop application installed, this won't happen automatically. Please contact us to initiate the upgrade, and click here to learn more about what to expect.

  • If you're a VidyoConnect on-premises customer, go ahead and download the software from the Client-Side Packages section on the Vidyo Help Center.

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at support@vidyocloud.com.
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using this version of the VidyoConnect application!

The Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3
Email    support@vidyocloud.com

You have received this mandatory email service announcement to update you about important changes to your Vidyo products, services, subscriptions, or account. The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

 


 

VidyoPortal and VidyoRouter Version 18.2.1: General Availability Release

Product Bulletin No. 1218 

 

Vidyo Logo
Vidyo is Happy to Announce VidyoPortal™ and VidyoRouter Version 18.2.1 

In version 18.2.1, we've added another new feature to benefit our healthcare customers.  In addition, we've enhanced security and usability by resolving a number of issues. Continue reading below for more details. 

What's New?

Enabling Integration With Your Epic Electronic Health Record (EHR) System

Resolved Issues

  • This release resolves a number of issues to improve security and usability.

Reminder

  • Sign up for announcements at the Vidyo Status Page by selecting Subscribe in the top right. You can now visit this site anytime to view past and current product bulletins and cloud-related announcements.
 

Want More Info?

If you'd like to get additional details on the new features and the known and resolved issues, see the VidyoPortal and VidyoRouter: About Version 18.2.1 article on the Vidyo Help Center.

What's Next?

  • If you're a cloud customer, you don't need to take any action; Vidyo will upgrade your VidyoPortal and VidyoRouter to version 18.2.1 for you.
  • If you have an on-premises VidyoPortal and VidyoRouter, go ahead and download the software from the VidyoPortal and VidyoRouter Packages section on the Vidyo Help Center.

Need Help?

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at support@vidyocloud.com.
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using this version of VidyoPortal and VidyoRouter!

The Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3
Email    support@vidyocloud.com

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

 


 

VidyoPortal and VidyoRouter Version 18.2.0: General Availability Release

Product Bulletin No. 1214 

 

Vidyo Logo
Vidyo is Happy to Announce VidyoPortal™ and VidyoRouter Version 18.2.0 

In version 18.2.0, we've introduced a new API and resolved a number of issues to improve usability.  Continue reading below for more details. Also, please see our new quarterly webinars below to keep you apprised of our products and future road map.  

What's New?

Customizing the SIP "From" Header: InviteToConference Admin or User API

  • You now have the ability to customize the Session Initiation Protocol (SIP) "From" header using the InviteToConference Admin or User API's. The header is accessible when dialing through our VidyoGateway™. 

Resolved Issues

  • In this release, we've resolved a number of issues for enhanced system usability.

Reminder

Sign up for announcements at the Vidyo Status Page by selecting Subscribe in the top right. You can now visit this site anytime to view past and current product bulletins and cloud-related announcements.

 

Want More Info?

If you'd like to get additional details on the new features and the known and resolved issues, see the VidyoPortal and VidyoRouter: About Version 18.2.0 article on the Vidyo Help Center.

What's Next?

  • If you're a cloud customer, you don't need to take any action; Vidyo will upgrade your VidyoPortal/VidyoRouter to version 18.2.0 for you.
  • If you have an on-premise VidyoPortal and VidyoRouter, go ahead and download the software from the VidyoPortal and VidyoRouter Packages section on the Vidyo Help Center.

 

Vidyo Roadmap Webinar Series - July 2018

Vidyo is pleased to bring you the next quarterly webinar series to help make you aware of the latest and greatest with our products and provide you with insights into what's coming down the road.

Three one-hour webinars will take place the week of July 23rd:

Vidyo for Financial Services - July 24, 11:00-12:00 pm EDT
Vidyo for Healthcare - July 25, 11:00-12:00 pm EDT
Vidyo for Enterprise Collaboration - July 26, 11:00-12:00 pm EDT

You are welcome to join one or all of the webinars. Select the links above to register to join the live webinars, or we will send you links to the recordings. 

We look forward to having you join us!

Need Help?

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at support@vidyocloud.com.
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using this version of VidyoPortal and VidyoRouter!

The Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3
Email    support@vidyocloud.com

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

 


 

VidyoPortal and VidyoRouter Version 18.1.0: General Availability Release

Product Bulletin No. 1206  

 

 

 

Vidyo is Happy to Announce VidyoPortal™ and VidyoRouter™ Version 18.1.0

This release, which offers shorter room extensions, Opus audio, and improved system performance, is available for both cloud and on-premise customers. Read below for more information about the updates we've made in this version:

Fewer Digits for Room Extensions

We’ve reduced the number of digits used for the room extensions that appear in the text of call invitations. Shorter extensions make it less likely for users to make a mistake when dialing.

For more information about this feature, see the Using the Shorter Room Extensions Available with Portal Version 18.1.0 article on the Vidyo Help Center.

Support for Opus Audio

If you're a healthcare provider, you'll be happy to know that Opus audio now powers our healthcare workflows. The Opus codec is a high-quality, highly versatile codec that supports full-band audio with sampling rates up to 48 khz.

Opus audio is currently supported with VidyoConnect™ version 18.1.0 for on-premise customers. For cloud customers, we plan to roll this out during the next maintenance window.

Performance Improvements

In this release, we’ve improved system performance, stability, and security. Additionally, we resolved some minor issues and applied fixes.

Want More Info?

If you'd like to get additional details on the new features and the known and resolved issues, see the VidyoPortal and VidyoRouter: About Version 18.1.0 article on the Vidyo Help Center.

What's Next?

  • If you're a cloud customer, you don't need to take any action to receive version 18.1.0 since Vidyo has already performed the upgrade for you. 
  • If you have an on-premise VidyoPortal, go ahead and download the software from the Portal and Router Packages section on the Vidyo Help Center.

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at support@vidyocloud.com.
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using version 18.1.0!

The Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3
Email    support@vidyocloud.com

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

 


Prior Releases


 

VidyoPortal and VidyoRouter Version 3.4.6: General Availability Release

Product Bulletin No. 1182 

 

Vidyo Logo
Vidyo is happy to announce version 3.4.6 of the VidyoPortal™ and VidyoRouter™

With this release of the VidyoPortal and VidyoRouter, we've significantly increased the limit on the number of tenants you can have on your VidyoPortal. We also added REST Web Service authentication so you’re no longer limited to SOAP only. Lastly, you can now publish user-level and room-level events to a TCP stream, freeing you up from having to poll the VidyoPortal. Upgrade to version 3.4.6, our most stable VidyoPortal ever, and let go of limitations!

 
Support for Many More Tenants
We’ve extended the prefix length from 3 digits to 7 digits to allow for more tenants on the VidyoPortal. Now your VidyoPortal can support up to 10 million tenants instead of only 999!
Web Service Enhancements
  • We now offer a new authentication method for tenants: REST Web Service authentication. This new authentication method is being offered in addition to the current SOAP authentication method.
  • For your convenience, one Super Admin user can now invoke Admin Web Services across multiple tenants.
Notable Performance and Stability Improvements
In this release, we’ve made significant performance and stability improvements, resulting in the most stable VidyoPortal we’ve ever offered.
Event Streaming
User-level and room-level events (like logging in, joining a room, or adding a room) can now be published on a TCP stream. With this feature, you no longer have to spend time polling the VidyoPortal to see what's going on. Instead, events get pushed to you in real-time so that you can immediately apply business rules to those events.
 
In addition, if you have your own conference monitoring system, this feature is especially beneficial because you can use the information for reporting, analysis, and more.

 

In accordance with the Vidyo Software Maintenance Policy, Vidyo is also pleased to announce version 3.4.6 as an Anchor Release. Anchor Releases for Vidyo endpoints and servers are marked in green on the Vidyo Compatibility Matrix. To view this document, click Compatibility Matrix, log in to your account on the Vidyo Support Center, and refer to the Software Compatibility Matrix.

Want More Info?

If you'd like to get additional details on the new features and resolved issues, see the VidyoPortal and VidyoRouter Release Notes Version 3.4.6.

What's Next?

Go ahead and download the software and documentation from the Vidyo Support Center.

 

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at support@vidyocloud.com.
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using this version of the VidyoPortal and VidyoRouter!

The Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3
Email    support@vidyocloud.com

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

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