What's new? 

Resolved issues

• This release fixes several issues to enhance the reliability and usability of the VidyoGateway.

System updates

• For added security and stability, updates for multiple third-party packages and libraries are included as part of this release.
  
  

When? 

On-premises customers can download this version on May 25, 2021, and cloud customers will be automatically upgraded in the coming weeks.

What actions can I take now?

For more details about this release, refer to the VidyoGateway: Releases article.

Need help?

If you need help or have questions, please feel free to do one of the following:

• Vidyo Resellers and End Users with "Plus" coverage: Contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article.
• Vidyo End Users without "Plus" coverage: Contact your authorized Vidyo Reseller.
  

If you need Professional Services to ensure that your Vidyo infrastructure components and endpoints are working at optimal capacity, or you need training, please contact us as follows: 

• For Professional Services, reach out to us at EI.VidyoProfessionalServices@enghouse.com.
• For training questions, email us at vidyo.training@enghouse.com.
• To register and select the time and dates for upcoming remote training, visit our Vidyo University.
  
  

We hope you enjoy using this version of the VidyoGateway!

The Enghouse Vidyo Product Team

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

What's New in This Release? 

Major Platform Operating System (OS) Update

• Enghouse Vidyo performed a major platform OS update, thereby enhancing the performance, stability, and security of the VidyoGateway.
• Additional benefits include:
• Updates to most third-party libraries.
  
• Continual security updates to the underlying OS.
• Streamlined patching of third-party software components.

OPUS Support with VidyoConnect™ 

• When registering to the VidyoPortal™, the VidyoGateway checks the system's capabilities, and then one of the following occurs:
• If the VidyoPortal supports Opus audio, the VidyoGateway configures itself to use Opus audio on the SVC side so when a gateway participant joins a VidyoConnect call, the conference continues to use Opus.
• If the VidyoPortal does not support Opus audio, the VidyoGateway configures itself to use SPEEX/RED on the SVC side.

Media Relay Support for H.323 and SIP Endpoints

• This version supports media relay for H.323 and SIP endpoints.

Admin UI Support for Experimental Features

• In the Experimental Features section of the VidyoGateway Admin UI General > Advanced page, you can enable the following:
• The API Interface checkbox which allows API requests to go through to the VidyoGateway (but only after you’ve authenticated using the API key). 
• RTMP streaming (via API only).
  
• To learn more about these features, refer to the "Configuring Advanced Settings" section of version 20.1.0 of the VidyoGateway Administrator Guide.

Access Control Modes for Allowing or Blocking Whitelisted and Blacklisted IP Addresses

• The VidyoGateway Admin UI General > Access Control page now includes three Access Control modes that enable you to:
• Allow all incoming calls to reach the VidyoGateway.
• Allow incoming calls only from whitelisted IP addresses.
• Block incoming calls from blacklisted IP addresses.
• To learn more about these modes, refer to the "Configuring Access Control Settings" section of version 20.1.0 of the VidyoGateway Administrator Guide.

Important Notices and Other Notable Changes 

• VidyoGateway version 20.1.0 includes numerous other important notices and notable changes. Read more about them in the VidyoGateway 20.1.0 "Important Notices" and "Notable Changes" sections in the VidyoGateway: Releases article on the Vidyo Help Center.

When?

On-premises customers can download this version on February 28, 2020.

What Actions Can I Take Now?

• For important information about actions you must take before upgrading, refer to the VidyoGateway 20.1.0 "Important Notices" section in the VidyoGateway: Releases article.
• For the steps you need to take to upgrade a version 4.2.1 cluster to version 20.1.0, refer to the VidyoGateway 20.1.0 "Upgrade a VidyoGateway 4.2.1 Cluster to Version 20.1.0" section in the VidyoGateway: Releases article.
• For more details about the new features and about the resolved and known issues, refer to the VidyoGateway 20.1.0 "Resolved Issues" section of the VidyoGateway: Releases article.
• For more information about how to use the features outlined above, refer to version 20.1.0 of the VidyoGateway Administrator Guide.
  
  

Need Help?

If you need help or have questions, please feel free to do one of the following:

• Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at support@vidyocloud.com.
  
• Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.
  
  

We hope you enjoy using this version of the VidyoGateway!

The Enghouse Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3
Email    support@vidyocloud.com

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

VidyoGateway offers meeting participants joining from third-party H.323 and SIP based systems full bidirectional audio and video capability along with advanced capabilities such as content sharing, far-end camera control, encryption, and DTMF controls. Read below for more information about this release.     

What's New?

Want More Info?

If you'd like to get additional details about this release, see the following articles on the Vidyo Help Center: 

• VidyoGateway: About Version 4.2
  
• VidyoGateway Administrator Guide Version 4.2

What's Next?

• If you're a cloud customer, you don't need to take any action; Vidyo already upgraded your VidyoGateway to version 4.2 for you.
• If you have an on-premises VidyoGateway, go ahead and download the software from the VidyoGateway Packages section on the Vidyo Help Center.

As part of our continuous effort to provide you with a better experience and a superior product, we're happy to release VidyoGateway version 3.5.1. Here are a couple of the updates that we've made in this version: 

In accordance with the Vidyo Software Maintenance Policy, Vidyo is also pleased to announce version 3.5.1 as an Anchor Release. Anchor Releases for Vidyo endpoints and servers are marked in green on the Vidyo Compatibility Matrix. To view this document, click Compatibility Matrix, log in to your account on the Vidyo Support Center, and refer to the Software Compatibility Matrix.

Want More Info?

If you'd like to get additional details about this release, see the VidyoGateway Release Notes Version 3.5.1 (450).

What's Next?

Go ahead and download the software and documentation from the Vidyo Support Center.