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VidyoGateway: Product Bulletins Archive

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This archive contains the product bulletins for the VidyoGateway releases up to Version 22.2.0.

For the product bulletins from Version 23.x.x onwards, see Vidyo Product Bulletins.

 

 


2022 Releases


 

VidyoGateway Version 22.2.0: General Availability Release

Product Bulletin No. 1399

 

VidyoGateway™ Version 22.2.0

What's new in this release? 

Ability to configure the URI for outbound calls on a per-profile basis

  • You can now configure the fromURI parameter using the Advanced Options field on the VidyoGateway Admin Portal Services tab. Any outbound calls dialed via that profile will then use that parameter.

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  • For more information, refer to the "Managing Services" section of version 22.2.0 of the VidyoGateway Administrator Guide.

Interoperability with VOIP SIP services

  • We updated our SIP proxy discovery so that we are now compatible with more VOIP SIP services.

tlsMaxVersion on the SIP load balancer extended to 1.3

  • tlsMaxVersion on the SIP load balancer extended to 1.3

When?

  • On-premises customers can download this version on August 23, 2022.
  • Cloud customers will be automatically upgraded in the coming weeks.

What actions can I take now?

Need help?

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article.
  • Vidyo End Users without "Plus" coverage: Contact your authorized Vidyo Reseller at support@vidyocloud.com.

If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.

We hope you enjoy using this version of the VidyoGateway!

The Enghouse Vidyo Product Team

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

 

 

 


VidyoGateway Version 22.1.1: General Availability Release

Product Bulletin No. 1389

 

VidyoGateway™ Version 22.1.1

What's new in this release? 

tlsMaxVersion on the SIP load balancer set to 1.2

  • The maximum value of the tlsMaxVersion on the SIP load balancer for the VidyoGateway has been updated from 1.1 to 1.2. This update resolves an issue where certain users were unable to successfully connect to VidyoConnect calls through the VidyoGateway.

When?

On-premises customers can download this version on June 7, 2022.

What actions can I take now?

Need help?

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article.
  • Vidyo End Users without "Plus" coverage: Contact your authorized Vidyo Reseller at support@vidyocloud.com.

If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.

We hope you enjoy using this version of the VidyoGateway!

The Enghouse Vidyo Product Team

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

 

 


VidyoGateway Version 22.1.0: General Availability Release

Product Bulletin No. 1382

 

VidyoGateway™ Version 22.1.0

What's new in this release? 

VidyoGateway reboots for configuration changes

  • All configuration changes that require you to click Save & Apply on the VidyoGateway Admin portal now cause the VidyoGateway to reboot, thereby ensuring that your changes are applied.

Resolved issues

  • This release fixes some issues to enhance the performance and reliability of the VidyoGateway.

System updates

  • For added security and stability, updates for multiple third-party packages and libraries are included as part of this release.

When?

  • On-premises customers can download this version on April 28, 2022.
  • Cloud customers will be automatically upgraded in the coming weeks. 

What actions can I take now?

For details about the new features and the resolved and known issues for this release, refer to the VidyoGateway: Releases article on the Vidyo Help Center.

Need help?

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article.
  • Vidyo End Users without "Plus" coverage: Contact your authorized Vidyo Reseller at support@vidyocloud.com.

If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.

We hope you enjoy using this version of the VidyoGateway!

The Enghouse Vidyo Product Team

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

 

 


2021 Releases


 

VidyoGateway Version 21.1.0: General Availability Release

Product Bulletin No. 1320

VidyoGateway™ Version 21.1.0

What's new? 

Resolved issues

  • This release fixes several issues to enhance the reliability and usability of the VidyoGateway.

System updates

  • For added security and stability, updates for multiple third-party packages and libraries are included as part of this release.

When? 

On-premises customers can download this version on May 25, 2021, and cloud customers will be automatically upgraded in the coming weeks.

What actions can I take now?

For more details about this release, refer to the VidyoGateway: Releases article.

Need help?

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article.
  • Vidyo End Users without "Plus" coverage: Contact your authorized Vidyo Reseller.

If you need Professional Services to ensure that your Vidyo infrastructure components and endpoints are working at optimal capacity, or you need training, please contact us as follows: 

We hope you enjoy using this version of the VidyoGateway!

The Enghouse Vidyo Product Team

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

 


2020 Releases


 

VidyoGateway Version 20.2.1: General Availability Release

Product Bulletin No. 1309

VidyoGateway™ Version 20.2.1

What's new? 

Resolved issues

  • This release fixes a number of issues to enhance the reliability and usability of the VidyoGateway.

When? 

On-premises customers can download this version on March 15, 2021 and cloud customers will be automatically upgraded in the coming weeks.

What actions can I take now?

For more details about this release, refer to the VidyoGateway: Releases article.

Need help?

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article.
  • Vidyo End Users without "Plus" coverage: Contact your authorized Vidyo Reseller.

If you need Professional Services to ensure that your Vidyo infrastructure components and endpoints are working at optimal capacity, or you need training, please contact us as follows: 

We hope you enjoy using this version of the VidyoGateway!

The Enghouse Vidyo Product Team

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

 


VidyoGateway Version 20.1.0: General Availability Release

Product Bulletin No. 1274

VidyoGateway™ Version 20.1.0

What's New in This Release? 

Major Platform Operating System (OS) Update

  • Enghouse Vidyo performed a major platform OS update, thereby enhancing the performance, stability, and security of the VidyoGateway.
  • Additional benefits include:
    • Updates to most third-party libraries.
    • Continual security updates to the underlying OS.
    • Streamlined patching of third-party software components.

OPUS Support with VidyoConnect™ 

  • When registering to the VidyoPortal™, the VidyoGateway checks the system's capabilities, and then one of the following occurs:
    • If the VidyoPortal supports Opus audio, the VidyoGateway configures itself to use Opus audio on the SVC side so when a gateway participant joins a VidyoConnect call, the conference continues to use Opus.
    • If the VidyoPortal does not support Opus audio, the VidyoGateway configures itself to use SPEEX/RED on the SVC side.

Media Relay Support for H.323 and SIP Endpoints

  • This version supports media relay for H.323 and SIP endpoints.

Admin UI Support for Experimental Features

  • In the Experimental Features section of the VidyoGateway Admin UI General > Advanced page, you can enable the following:
    • The API Interface checkbox which allows API requests to go through to the VidyoGateway (but only after you’ve authenticated using the API key). 
    • RTMP streaming (via API only).
  • To learn more about these features, refer to the "Configuring Advanced Settings" section of version 20.1.0 of the VidyoGateway Administrator Guide.

Access Control Modes for Allowing or Blocking Whitelisted and Blacklisted IP Addresses

  • The VidyoGateway Admin UI General > Access Control page now includes three Access Control modes that enable you to:
    • Allow all incoming calls to reach the VidyoGateway.
    • Allow incoming calls only from whitelisted IP addresses.
    • Block incoming calls from blacklisted IP addresses.
  • To learn more about these modes, refer to the "Configuring Access Control Settings" section of version 20.1.0 of the VidyoGateway Administrator Guide.

Important Notices and Other Notable Changes 

  • VidyoGateway version 20.1.0 includes numerous other important notices and notable changes. Read more about them in the VidyoGateway 20.1.0 "Important Notices" and "Notable Changes" sections in the VidyoGateway: Releases article on the Vidyo Help Center.

When?

On-premises customers can download this version on February 28, 2020.

What Actions Can I Take Now?

  • For important information about actions you must take before upgrading, refer to the VidyoGateway 20.1.0 "Important Notices" section in the VidyoGateway: Releases article.
  • For the steps you need to take to upgrade a version 4.2.1 cluster to version 20.1.0, refer to the VidyoGateway 20.1.0 "Upgrade a VidyoGateway 4.2.1 Cluster to Version 20.1.0" section in the VidyoGateway: Releases article.
  • For more details about the new features and about the resolved and known issues, refer to the VidyoGateway 20.1.0 "Resolved Issues" section of the VidyoGateway: Releases article.
  • For more information about how to use the features outlined above, refer to version 20.1.0 of the VidyoGateway Administrator Guide.

Need Help?

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at support@vidyocloud.com.
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using this version of the VidyoGateway!

The Enghouse Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3
Email    support@vidyocloud.com

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

 


Previous Releases


 

VidyoGateway Version 4.2: General Availability Release

Product Bulletin No. 1243

Vidyo Logo
 
Vidyo is Pleased to Announce VidyoGateway™  Version 4.2

VidyoGateway offers meeting participants joining from third-party H.323 and SIP based systems full bidirectional audio and video capability along with advanced capabilities such as content sharing, far-end camera control, encryption, and DTMF controls. Read below for more information about this release.     

What's New?

Custom Welcome Message for Voice-Only Participants
Vidyo now provides support for adding a custom welcome message prompt when voice-only participants join a conference.
Avatars for Voice-Only Participants
Avatars will now display for voice-only participants that join calls using VidyoPortal™ and VidyoRouter™ version 18.3.1 or later.
Security, Performance, and Stability Improvements  
Vidyo implemented some enhancements to improve our network performance, reliability, and scalability, as well as our system security.
Resolved Issues 
In this release, we've resolved a number of issues for enhanced system stability and usability. 

 

Want More Info?

If you'd like to get additional details about this release, see the following articles on the Vidyo Help Center

  • VidyoGateway: About Version 4.2
  • VidyoGateway Administrator Guide Version 4.2

 

What's Next?

  • If you're a cloud customer, you don't need to take any action; Vidyo already upgraded your VidyoGateway to version 4.2 for you.
  • If you have an on-premises VidyoGateway, go ahead and download the software from the VidyoGateway Packages section on the Vidyo Help Center.

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at support@vidyocloud.com.
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using this version of the VidyoGateway!

The Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3
Email    support@vidyocloud.com

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

 


VidyoGateway Version 3.5.1: General Availability Release

Product Bulletin No. 1176

Vidyo Logo

Want us to run your Vidyo servers?

Instant software upgrades. All-in access to the complete platform.

 
Vidyo is happy to announce version 3.5.1 of the VidyoGateway™ 

As part of our continuous effort to provide you with a better experience and a superior product, we're happy to release VidyoGateway version 3.5.1. Here are a couple of the updates that we've made in this version: 

Improved admin control of the DTMF functionality
When the Call Control via DTMF feature is enabled, participants who join a conference are immediately told which button to press on their DTMF keypads to hear the call control options. However, if you already have DTMF controls available on your PBX or audio conferencing service, version 3.5.1 now allows you to completely disable this functionality using the VidyoGateway Admin UI.
Resolved issues
We’ve fixed a number of issues to enhance both the security and usability of the VidyoGateway. For specific details about which issues we've resolved, see the VidyoGateway Version 3.5.1 Resolved and Known Issues document.

In accordance with the Vidyo Software Maintenance Policy, Vidyo is also pleased to announce version 3.5.1 as an Anchor Release. Anchor Releases for Vidyo endpoints and servers are marked in green on the Vidyo Compatibility Matrix. To view this document, click Compatibility Matrix, log in to your account on the Vidyo Support Center, and refer to the Software Compatibility Matrix.

Want More Info?

If you'd like to get additional details about this release, see the VidyoGateway Release Notes Version 3.5.1 (450).

What's Next?

Go ahead and download the software and documentation from the Vidyo Support Center.

 

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at support@vidyocloud.com.
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using this version of the VidyoGateway!

The Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3
Email    support@vidyocloud.com

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

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