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VidyoRoom Version 19.3.0: General Availability Release No. 1265



VidyoRoom™ Version 19.3.0

What's New?

This release has major updates for VidyoRoom Software Edition (SE) and minor updates for VidyoRoom hardware endpoints. 

Note: Specific hardware endpoints with dual port Dextera cards, including the HD-3 Pro (China only) and the HD-230 Revision A or B, should not upgrade to 19.3.0 because of compatibility issues. See below for more information.

VidyoRoom Version 19.3.0 Software Edition (SE) Updates

  • Windows® 10 Support for VidyoRoom SE
  • Ability to Select the Application Mode
  • Updated Security for the Admin UI
    • The Admin UI now generates a self-signed certificate, thereby enabling it to work more securely with VidyoRoom SE installers.
  • Remote Control APIs for Obtaining the Room and Camera Mode 
    • The Status RoomSystem.Properties API obtains the room mode (kiosk or appliance) for VidyoRoom SE Windows only.
    • The Status.CameraMode API obtains the camera IR mode (auto or daylight) for VidyoRoom SE Windows only.

VidyoRoom Version 19.3.0 Hardware Endpoint Updates

  • Additional Graphics Card Support for HD-3 Revision B
    • The VidyoRoom HD-3 Revision B supports a new P100 NVIDIA graphics card.
  • API for Sorting Tiles By Name
    • The SortTilesByName API sorts participant tiles in alphabetical order so you can easily find participants when using multiple displays during large conference calls.
  • VidyoRoom Version Compatibility Issues Using HD-3 Pro and HD-230 Revision A or B with a Dual Port Dextera Card
    • Your system may not work correctly if you use VidyoRoom HD-3 Pro (China only) or VidyoRoom HD-230 Revision A or B with a dual-port Dextera card and you upgrade to VidyoRoom version 19.3.0. Learn more here.


On-premises customers can download this version on December 19, 2019 and cloud customers will automatically be upgraded on December 19, 2019.

What Actions Can I Take Now?

Need Help?

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using this versions of the VidyoRoom system!

The Enghouse Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

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