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Important Notice: Upgrade to VidyoDesktop Version 3.6.18 Before Upgrading to MacOS Catalina



MacOS® Catalina is the successor to MacOS Mojave and is the next release of the desktop operating system for Macintosh computers. Catalina is expected to be released by the end of September or October 2019 and will be the first version of MacOS to exclusively support 64-bit applications. Therefore, if you upgrade to Catalina, you may experience issues running your 32-bit applications. 

Description of Issue

If you use VidyoDesktop™, you must upgrade to VidyoDesktop version 3.6.18 before upgrading to the Catalina OS; otherwise, your system may be unable to properly notarize and run a 32-bit application. 

Products That Are Impacted

  • VidyoDesktop (Versions 3.6.17 and earlier)

Next Steps

  • Enghouse Vidyo is working to remedy this issue prior to the release of MacOS Catalina. Updates will be included in this article as to the status and date of the next VidyoDesktop release (version 3.6.18).  
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