This article includes the following sections:

• Overview and Prerequisites
• Compatibility Tables
  • Epic CAL Integration Version Table
  • Deeply Integrated Version Tables
    • VidyoPortal and VidyoRouter
    • VidyoClient-Desktop
    • VidyoClientForWeb Plugin (Chrome)
    • VidyoWeb Plugin (NPAPI)

Overview and Prerequisites

• Please review these tables prior to scheduling an upgrade session to ensure that you have the proper Epic security updates installed on your Epic environment prior to upgrading Vidyo. If you have incompatible Epic security updates; the Epic-Vidyo integration may not work correctly.
• Schedule your update once you have
  • Confirmed the correct Epic security updates are installed and
  • Verified the correct compatibility.

Compatibility Tables

The first table below lists the important versions related to the Epic App Orchard Integration. The remaining tables illustrate the compatibility between VidyoServers, VidyoClients, and Epic. If the row and column is blank, then there is no need for a security patch (e.g., no compatibility issues); however, if a patch is needed it will be indicated as an alphanumeric patch, for example "C8325664".

Epic CAL Integration Version Table

Epic CAL Integration Version Table
Product	Version	Milestone
VidyoPortal	20.1.x and 20.2.x (latest and recommended versions) 19.3.0 (minimum version)	Versions supporting Epic CAL with App Orchard​
VidyoPortal	18.4.0 (minimum version)	First version of VidyoPortal supporting Epic CAL (without App Orchard Epic-Client-ID support)​
Epic	February 2019	Starting with this version, Epic Client IDs are mandatory; therefore, VidyoPortal version 19.3.0 or later is required (App Orchard integration)​
VidyoConnect for Desktop	20.3.0 (latest version) 18.2.0 (minimum version)	Minimum version supporting Epic CAL; however we recommend upgrading to the latest version.  ​
VidyoConnect for Mobile	20.3.0 (Android) (latest version) 20.3.5 (iOS) (latest version) 18.1.0 (minimum version)	Minimum version supporting Epic CAL; however we recommend upgrading to the latest version.  ​​

Deeply Integrated Version Tables

VidyoPortal and VidyoRouter

The following table includes the infrastructure component and compatible Vidyo and Epic versions. Rows that a blank are compatible; rows that need patches are indicated by the alphanumeric patch, example: C8239160.

VidyoPortal and VidyoRouter
Version	Epic Feb 2019	Epic Nov 2018	Epic Aug 2018	Epic 2018	Epic 2017	Epic 2015
3.4.4
3.4.6 – 18.2.1, 18.4					C8325664	C8239160
19.3.0
20.1.x 20.2.x

VidyoClient-Desktop

The following table includes the infrastructure component and compatible Vidyo and Epic versions. Rows that a blank are compatible; rows that need patches are indicated by the alphanumeric patch, example: C8239160.

VidyoClient-Desktop
Version	Epic Feb 2019	Epic Nov 2018	Epic Aug 2018	Epic 2018	Epic 2017	Epic 2015
3.1
3.5.1					C8332943	C8240800

VidyoClientForWeb Plugin (Chrome)

The following table includes the infrastructure component and compatible Vidyo and Epic versions. Rows that a blank are compatible; rows that need patches are indicated by the alphanumeric patch, example: C8239160. 

**VidyoClient (iOS) : supports library 3.5.14 in version 8.6**

**VidyoClient (Android): supports library 3.5.13 in version 8.7** 

VidyoClientForWeb Plugin (Chrome)
Version	Epic Feb 2019	Epic Nov 2018	Epic Aug 2018	Epic 2018	Epic 2017	Epic 2015
1.3.1						C8224094 C8225078
1.3.14					C8310471 C8310592	C8232740 C8232828
1.3.20					C8318636	C8237162
1.3.24				C8403553	C8328332	N/A
1.3.27		C8604502	C8509865	C8420629	C8335095	C8241140

VidyoWeb Plugin (NPAPI)

The following table includes the infrastructure component and compatible Vidyo and Epic versions. Rows that a blank are compatible; rows that need patches are indicated by the alphanumeric patch, example: C8239160. 

VidyoWeb Plugin (NPAPI)
Version	Epic Feb 2019	Epic Nov 2018	Epic Aug 2018	Epic 2018	Epic 2017	Epic 2015
1.2.3.0093
1.3.24			C8505077	C8416751	C8333955	C8240954
1.3.27		C8604502	C8509865	C8420629	C8335095	C8241140