This article includes the following sections:
Overview and Prerequisites
- Please review these tables prior to scheduling an upgrade session to ensure that you have the proper Epic security updates installed on your Epic environment prior to upgrading Vidyo. If you have incompatible Epic security updates; the Epic-Vidyo integration may not work correctly.
- Schedule your update once you have
- Confirmed the correct Epic security updates are installed and
- Verified the correct compatibility.
For more information on upgrading from one Vidyo server to another, please refer to the Vidyo Upgrade Steps Lookup Tool article.
Compatibility Tables
The first table below lists the important versions related to the Epic App Orchard Integration. The remaining tables illustrate the compatibility between VidyoServers, VidyoClients, and Epic. If the row and column is blank, then there is no need for a security patch (e.g., no compatibility issues); however, if a patch is needed it will be indicated as an alphanumeric patch, for example "C8325664".
Epic CAL Integration Version Table
|
Epic CAL Integration Version Table |
||
|---|---|---|
| Product | Version | Milestone |
| VidyoPortal |
21.2.0 and 21.2.1 (latest and recommended versions) 19.3.0 (minimum version) |
Versions supporting Epic CAL with App Orchard |
| VidyoPortal |
18.4.0 (minimum version) |
First version of VidyoPortal supporting Epic CAL (without App Orchard Epic-Client-ID support) |
| Epic | February 2019 | Starting with this version, Epic Client IDs are mandatory; therefore, VidyoPortal version 19.3.0 or later is required (App Orchard integration) |
| VidyoConnect for Desktop |
21.1.0 (latest version) 18.2.0 (minimum version) |
Minimum version supporting Epic CAL; however we recommend upgrading to the latest version. |
| VidyoConnect for Mobile |
20.3.5 (Android) (latest version) 20.4.2 (iOS) (latest version) 18.1.0 (minimum version) |
Minimum version supporting Epic CAL; however we recommend upgrading to the latest version. |
| VidyoConnect Room SE |
21.1.0 (minimum and latest version) |
Version 21.1.0 is the first version supporting Epic CAL. |
Deeply Integrated Version Tables
VidyoPortal and VidyoRouter
The following table includes the infrastructure component and compatible Vidyo and Epic versions. Rows that a blank are compatible; rows that need patches are indicated by the alphanumeric patch, example: C8239160.
|
VidyoPortal and VidyoRouter |
||||||
|---|---|---|---|---|---|---|
| Version | Epic Feb 2019 | Epic Nov 2018 | Epic Aug 2018 | Epic 2018 | Epic 2017 | Epic 2015 |
| 3.4.4 | ||||||
| 3.4.6 – 18.2.1, 18.4 | C8325664 | C8239160 | ||||
| 19.3.0 | ||||||
|
20.1.0, |
||||||
VidyoClient-Desktop
The following table includes the infrastructure component and compatible Vidyo and Epic versions. Rows that a blank are compatible; rows that need patches are indicated by the alphanumeric patch, example: C8239160.
|
VidyoClient-Desktop |
||||||
|---|---|---|---|---|---|---|
| Version | Epic Feb 2019 | Epic Nov 2018 | Epic Aug 2018 | Epic 2018 | Epic 2017 | Epic 2015 |
| 3.1 | ||||||
| 3.5.1 | C8332943 | C8240800 | ||||
VidyoClientForWeb Plugin (Chrome)
The following table includes the infrastructure component and compatible Vidyo and Epic versions. Rows that a blank are compatible; rows that need patches are indicated by the alphanumeric patch, example: C8239160.
**VidyoClient (iOS) : supports library 3.5.14 in version 8.6**
**VidyoClient (Android): supports library 3.5.13 in version 8.7**
|
VidyoClientForWeb Plugin (Chrome) |
||||||
|---|---|---|---|---|---|---|
| Version | Epic Feb 2019 | Epic Nov 2018 | Epic Aug 2018 | Epic 2018 | Epic 2017 | Epic 2015 |
| 1.3.1 | C8224094
C8225078 |
|||||
| 1.3.14 |
C8310471 C8310592 |
C8232740 C8232828 |
||||
| 1.3.20 | C8318636 | C8237162 | ||||
| 1.3.24 | C8403553 | C8328332 | N/A | |||
| 1.3.27 | C8604502 | C8509865 | C8420629 | C8335095 | C8241140 | |
VidyoWeb Plugin (NPAPI)
The following table includes the infrastructure component and compatible Vidyo and Epic versions. Rows that a blank are compatible; rows that need patches are indicated by the alphanumeric patch, example: C8239160.
|
VidyoWeb Plugin (NPAPI) |
||||||
|---|---|---|---|---|---|---|
| Version | Epic Feb 2019 | Epic Nov 2018 | Epic Aug 2018 | Epic 2018 | Epic 2017 | Epic 2015 |
| 1.2.3.0093 | ||||||
| 1.3.24 | C8505077 | C8416751 | C8333955 | C8240954 | ||
| 1.3.27 | C8604502 | C8509865 | C8420629 | C8335095 | C8241140 | |
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