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VidyoGateway Version 4.2: General Availability Release



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Vidyo is Pleased to Announce VidyoGateway™  Version 4.2

VidyoGateway offers meeting participants joining from third-party H.323 and SIP based systems full bidirectional audio and video capability along with advanced capabilities such as content sharing, far-end camera control, encryption, and DTMF controls. Read below for more information about this release.     

What's New?

Custom Welcome Message for Voice-Only Participants
Vidyo now provides support for adding a custom welcome message prompt when voice-only participants join a conference.
Avatars for Voice-Only Participants
Avatars will now display for voice-only participants that join calls using VidyoPortal™ and VidyoRouter™ version 18.3.1 or later.
Security, Performance, and Stability Improvements  
Vidyo implemented some enhancements to improve our network performance, reliability, and scalability, as well as our system security.
Resolved Issues 
In this release, we've resolved a number of issues for enhanced system stability and usability. 


Want More Info?

If you'd like to get additional details about this release, see the following articles on the Vidyo Help Center


What's Next?

  • If you're a cloud customer, you don't need to take any action; Vidyo already upgraded your VidyoGateway to version 4.2 for you.
  • If you have an on-premises VidyoGateway, go ahead and download the software from the VidyoGateway Packages section on the Vidyo Help Center.

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using this version of the VidyoGateway!

The Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

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