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Notice: Unable to Pop-out Shared Content When Using WebRTC 3.x with Google Chrome 72

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During a video conference where content is being shared, if a participant using WebRTC 3.x or earlier on Google Chrome™ 72 double-clicks on the shared content to pop it out, a new Chrome window will be created; however, the content will not appear in the window.

Products and Versions Affected

  • WebRTC versions 3.x and earlier 
  • Google Chrome version 72

Workaround

  • Use FireFox as an alternative browser
  • Use WebRTC version 4.x, which is not affected by this issue
     

Next Steps

Vidyo is working with to address the root cause of this problem. Once a solution is discovered and/or a release is imminent, Vidyo will provide details in this alert notification.

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