At this time, this issue is no longer occurring and cannot be reproduced.
Overview of Prior Issue
When using some U.S. based TMobile® LTE/4G providers with VidyoClient™ 3.5.14 for mobile development and VidyoMobile™ for iOS 2.4.5; authenticated (logged in) users may have issues joining conferences when clicking Guest meeting links.
Products and Versions Previously Affected
- VidyoMobile™ for iOS version 2.4.5
- VidyoClient 3.5.14 for iOS and Android™ API development
Workarounds
- Join the mobile call as a Guest via LTE/4G
- Join the mobile device via Wi-Fi network
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