Partners Blog Contact Us

VidyoPortal and VidyoRouter Version 18.4.0: General Availability Release



Vidyo Logo
Vidyo is Happy to Announce VidyoPortal™ and VidyoRouter Version 18.4.0 

Version 18.4.0 introduces TytoCare, a cloud-based telehealth solution that simulates a comprehensive physical examination using a portable WiFi-enabled diagnostic device. The Tyto device allows medical professionals to examine a patient at the Point of Care (POC) and broadcast the exam data to a remote clinician.

What's New?

TytoCare Integration

  • When the Tyto device is used in conjunction with the VidyoConnect™ desktop application, the remote clinician can virtually meet with the POC users via secure and reliable video conferencing. 
    • The integration enables the TytoCare solution to act as a robust extension of the remote clinicians’ diagnostic capabilities by allowing them to see and speak with patients while conducting virtual stethoscope, otoscope, skin, and other basic medical exams. Combined, the TytoCare Professional (TytoPro/TytoClinic) solution and the Vidyo telehealth solution provide a single cohesive workflow for telehealth providers.
  • The TytoCare integration requires version 18.4.0 of the VidyoPortal and VidyoRouter as well as version 19.1.0 of the VidyoConnect desktop application.
    • Version 19.1.0 of the VidyoConnect desktop application is going to release on February 7, 2019. We are providing you with this advance notice to enable you to better prepare for the releasePlease forward this communication to the appropriate personnel within your organization.

Epic Context-Aware Linking Integration Enhancement 

  • Tenant Admins can now directly configure the Epic Context-Aware Linking (CAL) integration via the Tenant Admin Portal. You are no longer required to be a Super Admin to configure Epic CAL for your Tenant.

Resolved Issues

  • This release resolves a number of issues to improve security, performance, and usability.

Want More Info?

For more information, refer to these articles on the Vidyo Help Center:

What's Next?

  • If you're a cloud customer, you don't need to take any action; Vidyo will upgrade your VidyoPortal and VidyoRouter to version 18.4.0 for you. 
  • If you have an on-premises VidyoPortal and VidyoRouter, go ahead and download the software from the VidyoPortal and VidyoRouter Packages section on the Vidyo Help Center.

Need Help?

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using this version of VidyoPortal and VidyoRouter!

The Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.