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End of Life (EOL) and End of Sale (EOs) Notifications for Vidyo Offerings

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This article includes the cloud services, paid add-on features, hybrid solutions, software, hardware, or other offerings (collectively, "Offerings") that Vidyo has announced as End of Life (EOL) according to Vidyo's End of Life Policy. For more information about the EOL processes and timelines for Vidyo's Offerings, please refer to the Vidyo End of Life (EOL) Policy article.

The EOL offerings are alphabetized below in four tables categorized as follows:

Each table lists the Vidyo Offerings that have been announced as EOL, the corresponding part numbers (where applicable), the End of Sale dates, End of Software Maintenance dates, End of Support dates, End of Service dates, and the succeeding products, services, and Offerings (where applicable).

A red asterisk* denotes that more information about the service or Offering can be found after the tables.

This article also includes these sections:

 

Integrations or Cloud Services

Service of Offering Part Number End of Sale End of
Software
Maintenance
End of Support End of Service Succeeding Service of Offering
HipChat™  N/A Dec-31-2018 N/A Dec-31-2018 N/A Vidyo is not currently offering a replacement for this service.
Slack™ Integration N/A Dec-31-2018 N/A Dec-31-2018 N/A Vidyo is not currently offering a replacement for this service.
VidyoDesktop
Cloud
N/A Jun-30-2019 N/A Jun-30-2019 N/A VidyoConnect™
VidyoDestop Linux on VidyoCloud N/A N/A N/A Feb-03-2019 Feb-03-2019 VidyoConnect for WebRTC

 

Group Solutions and Peripherals

Service of Offering Part Number End of Sale End of
Software
Maintenance
End of Support End of Service Succeeding Service of Offering
IBM® Sametime
Plug-in for VidyoDesktop
N/A  Feb-5-2015 Feb-5-2015 Feb-5-2020 N/A None
Logitech® CC3000e camera and
speakerphone bundle
PKG-ACC-RM-LT-CC3000E Jul-9-2016 Jun-9-2019 Jul-9-2021 N/A Logitech GROUP (part numbers DEV-ACC-RM-HDCAM-LT-GROUP &
DEV-ACC-RM-HDCAM-LT-GROUPEXMIC)
Minrray®
VHD-A910
DEV-ACC-RM-HDCAM-MR-WA Nov-12-2015 Nov-12-2018 Nov-12-2020 N/A USB 3.0 1080p60 PTZ camera (part number DEVACC-RMHDCAM-MRUSB)
Phoenix® Duet PCS MT202 AUD-PHX-MIC-DUET Mar-17-2015 Mar-17-2018 Mar-17-2020 N/A Customers can continue to buy on the open market.
Phoenix Octopus

AUD-PHX-OCTOPUS-PA-4RAV

AUD-PHX-OCTOPUS-4RAV

 

Dec-30-2016 Dec-30-2019 Dec-30-2021 N/A VidyoRoom systems in bundle form
Phoenix Quattro3

AUD-PHX-MIC-QUATTRO

AUD-PHX-QUATTRO-PSU-48V

AUD-PHX-QUATTRO-PSU-HUB

PKG-ACC-RM-SN-USB-PHX

Dec-30-2016 Dec-30-2019 Dec-30-2021 N/A VidyoRoom systems in bundle form
Professional PTZ Camera and Speaker Phone Bundle for VidyoRoom Systems

PKG-ACC-RM-SN-PHX

  Dec-31-2015 Dec-31-2018 Dec-31-2020 Professional PTZ 1080p60 USB 3.0 Camera and Speaker Phone Bundle for VidyoRoom Systems
Sony®
EVI-HD7 (uses DVI out)

DEV-ACC-RM-SN-HD7

Dec-31-2015 Dec-31-
2018
Dec-31-2020 N/A Professional PTZ 1080p60 USB 3.0 Camera (uses USB 3.0 out, therefore, the DVI to USB adapter is no longer mandatory to connect the camera to a VidyoRoom.)
Sony Professional
PTZ Camera and Speakerphone
Bundle for
VidyoRoom
Systems

PKG-ACC-RM-SN-PHX

Dec-31-2015 Dec-31-
2018
Dec-31-
2020
N/A Professional PTZ 1080p60 USB 3.0 Camera and Speakerphone Bundle for VidyoRoom Systems
Vidyo-
Panorama™ 600***

DEV-RM-VP600-SA

PKG-RM-VP600-SN-DEMO

Sep-15-2016 Sep-15-2019  Sep-15-2021  N/A  VidyoRoom HD-3**
VidyoRoom
HD-40A *
DEV-RM-HD40-SA-0A May-15-2014 May-2019 May-2021 N/A HD-2 and
HD-3**
VidyoRoom
HD-40B *
DEV-RM-HD40-B-SA-0A May-22-2015 May-2021 May-2023 N/A HD-2 and
HD-3**
VidyoRoom
HD-40C

DEV-RM-HD40-C-SA

PKG-RM-HD40-GROUP

Nov-30-2018 Nov-30-2021 Nov-30-2023 N/A HD-2 and
HD-3**
VidyoRoom
HD-50
DEV-RM-HD50-XX-YY* May-18-2014 May-18-2017 May-18-2019 N/A HD-2 and
HD-3**
VidyoRoom
HD-100
DEV-RM-HD100-XX-YY*
(except Rev D)
May-18-2014 May-18-2017 May-18-2019 N/A HD-100D**
VidyoRoom
HD-100D

DEV-RM-HD100-
D9020-SA

DEV-RM-HD100-
D9020-
NTPM-SA

Apr-15-2016 Apr-15-2019 Apr-15-2021     

VidyoRoom
HD-110

DEV-RM-HD110-XX-YY* May-18-2014 May-18-2017 May-18-2019 N/A HD-3**

VidyoRoom
HD-200

DEV-RM-HD200-XX-YY* Aug-01-2012 Nov-01-2013 Nov-01-2013 N/A HD-3**
VidyoRoom
HD-220
DEV-RM-HD220-XX-YY* May-18-2014 May-18-2017 May-18-2019 N/A HD-3**
VidyoRoom
HD-230

DEV-RM-HD230-SA

DEV-RM-HD230-NTPM-SA

PROMO-VRM-HD230-RFRESH

Sep-15-2016 Sep-15-2019 Sep-15-2021 N/A

(VidyoRoom HD-3 part numbers: DEV-RM-HD3-SA, DEV-RM-HD3-NTPM-SA, PKG-RM-HD3-NTPM-GROUP, and
PKG-RM-HD3-GROUP)

VidyoRoom Monitoring Dashboard

N/A Nov-30-2019  N/A  Jan-31-2019  Jan-31-2019  Vidyo is not currently offering a replacement for this service.

VidyoRoom Pro Pack

PKG-ACC-RM-PRO   Dec-31-2018 Dec-31-2020   N/A

*XX-YY refers to the part number suffix on the product label.

**The succeeding product fulfills most of the preceding product’s functionality, though some functionality may differ. Please contact your sales person for further information.

***Vidyo will make software updates available and provide technical support for the VidyoPanorama 600 per the VidyoPanorama 600 row above. Note, however, that future features may require computing capabilities that exceed those of your hardware, and will therefore not be available for that hardware. As always, Vidyo is happy to help you migrate to a currently shipping product at any time. As an alternative for the VidyoPanorama 600, we recommend the VidyoRoom HD-3.

 

Software Endpoints

Service of Offering Part Number End of Sale End of Software Maintenance End of Support End of Service Succeeding Service or Offering
Adobe® Connect Plug-in for VidyoDesktop™ N/A  Feb-5-2015 Feb-5-2015 Feb-5-2020 N/A Vidyo is not currently offering a replacement for this service.
Epiphan VGW2USB Frame Grabber DEV-ACC-RM-SHARE Dec-15-2016 Dec-15-2019 Dec-15-2021 N/A N/A
IBM® Sametime
Plug-in for VidyoDesktop
N/A  Feb-5-2015 Feb-5-2015 Feb-5-2020 N/A None
Vidyo Buddy for Microsoft®
Lync® 2013
N/A Sep-01-2018 Sep-01-2018 Sep-01-2018 N/A Microsoft Skype for Business Integration (Cloud only)
Vidyo-
Dashboard™
N/A Sep-01-2018 N/A Sep-01-2018 N/A Vidyo Usage Dashboard or our Call Detailed Records (CDR) database in the Super Admin Portal
VidyoDesktop
FECC Plugin
N/A Dec-31-2018 Dec-31-2019 Dec-31-2019 N/A VidyoConnect version 18.3.0 or later 
Vidyo
Extension for Microsoft
Lync 2010
N/A Feb-6-2015 Dec-31-2015 Feb-6-2020 N/A Microsoft Skype for Business Integration (Cloud only)
Vidyo
Extension for Microsoft
Lync 2013
N/A Sep-01-2018 Sep-01-2018 Sep-01-2018 N/A Microsoft Skype for Business Integration (Cloud only)

VidyoH2O for Google+
Hangouts

 

PKG-SRV-H2O-XL-5

SVC-H2O-HI5-3M

SVC-H2O-HR5-3M

SVC-H20-H-PRM-3M

Jul-25-2017 Jan-1-2018 Jan-1-2018 N/A None
VidyoSlate™
for Android®
N/A  Sep-01-2018  Sep-01-2018  Sep-01-2018  N/A VidyoConnect version 18.1.0 or later with the Whiteboard feature
VidyoSlate
for iOS®
N/A  Sep-01-2018   Sep-01- 2018   Sep-01-2018   N/A VidyoConnect version 18.1.0 or later with the Whiteboard feature
VidyoVoice™  SVC-VV-VACCNUM-1

SVC-VV-VBPKG-750

SVC-VV-VUPKG-1000

SVC-VV-VUPKG-10000

Jan-15-2018  N/A  Apr-15-2018  N/A None 

 

Vidyo Servers 

Service of Offering Part Number End of Sale End of
Software
Maintenance
End of Support End of Service Succeeding Service of Offering
Vidyo-
Gateway™
DEV-SRV-GW Jan-31-2016 Oct-30-2019 Oct-30-2021 N/A VidyoGateway Virtual Edition (part number LIC-SRV-GW-VE-10)
VidyoGateway
1HD

DEV-SRV-GW-01-0A 

DEV-SRV-GW-00-0A

Supermicro

Jun-1-2012 Jan-1-2015 Jan-1-2017 N/A None
VidyoGateway
Non-TPM
DEV-SRV-GW-NTPM Jan-31-2016 Oct-30-2019 Oct-30-2021 N/A VidyoGateway Virtual Edition (part number LIC-SRV-GW-VE-10)
VidyoGateway
VE
LIC-SRV-GW-VE-5 Oct-30-2016 Sep-29-2019 Sep-29-2021 N/A VidyoGateway Virtual Edtion (part number LIC-SRV-GW-VE-10)
VidyoGateway
XL
DEV-SRV-GW-MKII-01-0A

DEV-SRV-GW-MKII-01-0B

Supermicro

Jan-1-2012 Jan-1-2015 Jan-1-2017 N/A None
VidyoGateway
XL appliance
N/A Nov-30-2018**** Nov-30-2021 Nov-30-2023 N/A VidyoGateway Virtual Edition or a cloud subscription to VidyoConnect or  VidyoEngage™.

VidyoH2O™ for Google+ Hangouts™ XL Server

DEV-SRV-H20-XL  Oct-15-2016 Jan-1-2018  Jan-1-2018 N/A None  
VidyoOne™ DEV-SRV-ONE-01-0A Jan-31-2012 Jan-31-2015 Jan-1-2017 N/A None  
VidyoOne

PKG-VIDYO-ONE-UHD-10-VL

and

PKG-VIDYO-ONE-10-VL
Nov-3-2015 Nov-3-2018 Nov-3-2020 N/A VidyoOne+™ (part number
PKG-VIDYO-ONE-PLUS-UHD)
VidyoPortal

DEV-SRV-PT-01-0A

DEV-SRV-PT-00-0A

Oct-31-2011 Jan-1-2015 Jan-1-2017 N/A

VidyoPortal Virtual Edition (VE) or a cloud subscription to VidyoConnect or  VidyoEngage

VidyoPortal appliance

N/A

Nov-30- 2018**** Nov-30-2021 Nov-30-2023 N/A VidyoPortal Virtual Edition (VE) or a cloud subscription to VidyoConnect or  VidyoEngage
VidyoPortal
XL appliance
N/A Nov-30-2018**** Nov-30-2021 Nov-30-2023 N/A VidyoPortal Virtual Edition (VE) or a cloud subscription to VidyoConnect or  VidyoEngage
VidyoReplay™ DEV-SRV-REP-01-0A Jan-1-2012 Jan-1-2015 Jan-1-2017 N/A VidyoPortal Virtual Edition (VE) or a cloud subscription to VidyoConnect or  VidyoEngage
VidyoReplay appliance N/A Nov-30-2018**** Nov-30-2021  Nov-30-2023 N/A VidyoReplay Virtual Edition (VE) or a cloud subscription to VidyoConnect or  VidyoEngage

VidyoRouter™
(Supermicro)

N/A May-1-2009 Aug-1-2014 Aug-1-2016 N/A None 

VidyoRouter
(ASUS)

DEV-SRV-RTR-01-0A 

DEV-SRV-RTR-01-0B 

DEV-SRV-RT-00-0A

Nov-29-2011 Jan-1-2015 Jan-1-2017 N/A None 
VidyoRouter appliance N/A  Nov-30- 2018**** Nov-30- 2021  Nov-30-2023  N/A VidyoRouter Virtual Edition (VE) or a cloud subscription to VidyoConnect or  VidyoEngage
VidyoRouter
XL appliance
N/A  Nov-30- 2018**** Nov-30- 2021   Nov-30-2023   N/A VidyoRouter Virtual Edition (VE) or a cloud subscription to VidyoConnect or  VidyoEngage
Vidyo Server
for Microsoft
Skype for
Business
(On-Premises)
N/A 

 

Sep-01-2018

 

Sep-01- 2019

 

Sep-01-2019

N/A

Microsoft Skype for Business Integration (Cloud only) 

****These products refer to both standard and non-TPM part numbers. In addition, the End of Sale date is also the Last Time Buy for these products.

 

 

How an EOL Announcement May Impact Your Deployment

If your deployment includes services, hybrid components, or offering affected by an EOL Announcement, Vidyo will continue to support the service, hybrid component, or offerings until the End of Service and Support date listed in the table. As always, Vidyo is happy to help you migrate to a current product at any time.

Last Time Buy

If your Offering includes a Last Time Buy, Vidyo will continue to accept purchase orders for products through the Last Time Buy date. Please note that the rules for the Last Time Buy include the following:

  • The lead time to fulfill these orders may be longer than Vidyo’s normal delivery lead time.
  • Orders will be accepted and fulfilled on a first-come, first-serve basis, which is subject to availability of inventory.
  • These orders are non-returnable and not able to be cancelled.

 

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