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VidyoConnect for Desktop Version 18.4.0: General Availability Release

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Vidyo is Pleased to Announce VidyoConnect™ for Desktop Version 18.4.0

We hope you're enjoying VidyoConnect, your meeting solution for team collaboration that speeds up global alignment across your enterprise, allowing for better-informed decisions, faster responses, and deeper trust. Read more below about our latest features.

Important Notice: The features below will be released next Thursday, November 8th, 2018. In order to better serve you with a predictable release schedule, you will now receive advance notice of any future releases rather than receive notice on the day of the release.

What's New?

Auto Answer

  • This feature allows users and admins to configure their VidyoConnect desktop application to automatically answer incoming calls.
  • Once enabled, whenever you receive an incoming call, the VidyoConnect UI will display a message for three seconds indicating who is calling you. If you do not manually answer or decline the call within three seconds, the VidyoConnect application will automatically answer and connect you to the call.
  • User selection is saved per portal and user account, allowing multiple users using the same desktop system to set different auto start preferences.
  • You can enable auto answer using your VidyoConnect Device Settings, the Custom Invocation feature, or the MSI file as the Microsoft® Windows system administrator.

Auto Start

  • This feature allows users and admins to configure their VidyoConnect application to automatically launch whenever their desktop system reboots.
  • User selection is saved per user account, allowing multiple users using the same desktop system to set different auto start preferences.
  • You can enable auto start using your VidyoConnect Device Settings, the Custom Invocation feature, or the MSI file as the Microsoft® Windows system administrator.

Digital Stethoscope

  • The VidyoConnect digital stethoscope feature gives telehealth providers the ability to perform reliable and accurate auscultations from any location.
  • This feature is available beginning with VidyoConnect version 18.3.0 and VidyoPortal version 18.3.0.
  • For more information, see the Using the VidyoConnect Digital Stethoscope Feature article on the Vidyo Help Center.

Resolved Issues

  • In this release, we’ve resolved a number of issues for enhanced system stability and usability.

Reminder

  • Sign up for service announcements at the Vidyo Status Page by selecting Subscribe at the top right. You can visit this site anytime to view past and current cloud-related announcements.

Want More Info?

If you'd like to get additional details on the new features and the known and resolved issues, see the VidyoConnect for Desktop: About Version 18.4.0 article on the Vidyo Help Center.

What's Next?

  • If you're a VidyoConnect cloud customer, we will upgrade your portal for you over the next week. Please share this upgrade with your users and direct them to the Using VidyoConnect section of the Vidyo Help Center to learn more.

  • If you're currently using VidyoDesktop, we encourage you to upgrade to VidyoConnect to access all the latest features. However, if you have the VidyoDesktop application installed, this won't happen automatically. Please contact us to initiate the upgrade, and click here to learn more about what to expect.

  • If you're a VidyoConnect on-premises customer, go ahead and download the software from the Client-Side Packages section on the Vidyo Help Center.

Need Help?

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at support@vidyocloud.com.
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using this version of the VidyoConnect application!

The Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3
Email    support@vidyocloud.com

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

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