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VidyoRoom Version 3.3.20: General Availability Release



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Vidyo is happy to announce VidyoRoom™ and VidyoPanorama™ 600 version 3.3.20 which supports our new VidyoRemote™ 3 for Android™

Version 3.3.20 introduces a new way to control your VidyoRoom or VidyoPanorama system: the VidyoRemote 3 for Android. The VidyoRemote 3 app offers a touch-screen control interface—so there's no need for you to purchase a dedicated controller. If you're already used to the current VidyoRoom and VidyoPanorama 600 OnScreen UI, you'll find that the VidyoRemote 3 provides a very similar experience.

Here are some of the feature highlights:

  • Join and disconnect from conferences, and answer and reject incoming calls.
  • View the list of available local and remote content streams, and choose which one you want to display.
  • Select and configure which camera, microphone, speakers, and content capture device to use during your Vidyo calls. Pan, tilt, and zoom the camera, and adjust speaker and mic levels during calls.
  • View upcoming meetings and join those meetings with one-click (if calendar integration has been configured).
  • Use meeting control features, such as locking and unlocking the room, muting the audio and video, and disconnecting participants.
  • Record the conference.
  • Enable security features like setting an access code and PIN-protecting a room.

The VidyoRemote 3 app is available as a free download from the Google® Play Store.

What Else Is New?

Write Protection Mode enhancements
This release includes numerous enhancements to the Write Protection Mode feature:
  • If you enable Write Protection mode and start the reboot process, you won’t be allowed to press the button again. This ensures that the reboot process fully and successfully completes.
  • When Write Protection Mode is enabled, you cannot delete log files nor can you upload new image, installer, or certificate files.
  • If you attempt to download a new installer from the VidyoPortal™ but there is not enough room in the write cache, the VidyoRoom will not download the installer. Instead, it will continue to check the cache every three hours, and it will download the installer when there is enough room.
New Admin UI settings
Concerned that displaying the VidyoPortal URL, user name, or password on the VidyoRoom OnScreen UI could be security risk? If so, we’ve added a setting to the Admin UI that prevents these from appearing on the OnScreen UI.
There's now a new Network Tools tab on the Admin UI that provides you with easy access to the "ping" and "traceroute" commands. You simply enter the IP address or host name of the system that you want to ping or trace the path of, and the results appear on the page.

We've also updated the Admin UI to make it easier for you to either set the system time manually or to automatically sync it with an NTP server. Lastly, if you have a Sony® camera, you can now  use the Admin UI to indicate that you want the camera position to remain unchanged at the end of each call.
Remote Control API updates
Remote Control API commands now work with rooms and usernames that have a period in the name, as long as the parameter is within single quotes.

In addition, in version 3.3.20, we've added some new commands. The new Request Join Extension API enables you to join scheduled rooms using the room extension. The new RemoteShareAdded, RemoteShareRemoved, and ActiveRemoteShareChanged APIs enable you to tell if a remote participant is sharing content into the conference and if the other participants are currently viewing that content.
Support for the Biamp® TesiraFORTÉ CI audio device
The Biamp TesiraFORTÉ CI is a codec conferencing solution that offers twelve line level inputs with AEC and eight line level outputs, thereby delivering superior audio conferencing. 

In accordance with the Vidyo Software Maintenance Policy, Vidyo is also pleased to announce version 3.3.20 as an Anchor Release. Anchor Releases for Vidyo endpoints and servers are marked in green on the Vidyo Compatibility Matrix. To view this document, click Compatibility Matrix, log in to your account on the Vidyo Support Center, and refer to the Software Compatibility Matrix.

Want More Info?

If you'd like to get additional details on the new features and resolved issues, see the VidyoRoom and VidyoPanorama 600 Release Notes Version 3.3.20 (0698).

What's Next?

Go ahead and download the software and documentation from the Vidyo Support Center.


If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using this version of VidyoRoom and VidyoPanorama 600!

The Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

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