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VidyoPortal and VidyoRouter Version 18.1.0: General Availability



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Vidyo is Happy to Announce VidyoPortal™ and VidyoRouter Version 18.2.0 

In version 18.2.0, we've introduced a new API and resolved a number of issues to improve usability.  Continue reading below for more details. Also, please see our new quarterly webinars below to keep you apprised of our products and future road map.  

What's New?

Customizing the SIP "From" Header: InviteToConference Admin or User API

  • You now have the ability to customize the Session Initiation Protocol (SIP) "From" header using the InviteToConference Admin or User API's. The header is accessible when dialing through our VidyoGateway™. 

Resolved Issues

  • In this release, we've resolved a number of issues for enhanced system usability.


Sign up for announcements at the Vidyo Status Page by selecting Subscribe in the top right. You can now visit this site anytime to view past and current product bulletins and cloud-related announcements.


Want More Info?

If you'd like to get additional details on the new features and the known and resolved issues, see the VidyoPortal and VidyoRouter: About Version 18.2.0 article on the Vidyo Help Center.

What's Next?

  • If you're a cloud customer, you don't need to take any action; Vidyo will upgrade your VidyoPortal/VidyoRouter to version 18.2.0 for you.
  • If you have an on-premise VidyoPortal and VidyoRouter, go ahead and download the software from the VidyoPortal and VidyoRouter Packages section on the Vidyo Help Center.


Vidyo Roadmap Webinar Series - July 2018

Vidyo is pleased to bring you the next quarterly webinar series to help make you aware of the latest and greatest with our products and provide you with insights into what's coming down the road.

Three one-hour webinars will take place the week of July 23rd:

Vidyo for Financial Services - July 24, 11:00-12:00 pm EDT
Vidyo for Healthcare - July 25, 11:00-12:00 pm EDT
Vidyo for Enterprise Collaboration - July 26, 11:00-12:00 pm EDT

You are welcome to join one or all of the webinars. Select the links above to register to join the live webinars, or we will send you links to the recordings. 

We look forward to having you join us!

Need Help?

If you need help or have questions, please feel free to do one of the following:

  • Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at
  • Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.

We hope you enjoy using this version of VidyoPortal and VidyoRouter!

The Vidyo Product Team

Phone   (866)-99-Vidyo (998-4396) #3 or +1-(201)-289-8597 #3

The contents of this Product Bulletin do not in any way modify the terms of the agreement(s) under which this product is provided.

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