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Transition from VidyoDesktop to VidyoConnect


So, you are ready to transition your organization from VidyoDesktop to VidyoConnect? Congratulations! Your users will soon have access to our cutting-edge video collaboration tool. Below you will find all the tools you need to successfully transition.

First, if you are new to VidyoConnect, take a moment to watch this overview so you understand all the functionality it has to offer.

Next, work with your customer success or account manager to complete the transition to VidyoConnect.

Step 1: Discuss your transition goals with your contact at Vidyo. 

Step 2: Review sample transition project plans for your deployment to begin planning.*** 

  • If you are already on the VidyoCloud use this plan.
  • If you are transitioning from Vidyo's on-prem infrastructure to the VidyoCloud use this plan.

Step 3: Use the plan and the resources listed below to execute the transition project plan in conjunction with your Customer Success or Account Manager at Vidyo.

Access Key Resources Below!



VidyoCloud Project Plan

On-Prem to VidyoCloud Project Plan

Use this plan as a guide for your transition.

General Collaboration Communication Templates

Healthcare Communication Templates

Download these templates to communicate the transition with your end-user community.

Launch Day Digital Sign

Use this on your in-office digital signs to announce VidyoConnect on launch day.

Instructor-Led Training 

Provider instructor-led training to your end-user community.

OnDemand Training

Allow your end-user community to access training on their own time with our OnDemand sessions.

Quick Reference Material

Vidyo's quick reference material will help your end-user community learn more about the VidyoConnect application and all of its functionality.


***Note: Project plans are intended as samples only and will be customized for your deployment by your Vidyo Customer Success or Account Manager. They should not be viewed as comprehensive.


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