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VidyoEngage for Genesys: About Version 18.3.0.202

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About This Release


This release package contains the Vidyo plugin along with the tested WDE versions 8.5.125.xx and 8.5.117.xx. The installation package files for the WDE plugin binaries are split into two zip files in the WorkspaceDesktopEdition folder, which are as follows: 

  • WorkspacePlug-in_Vidyo_18.3.0.202-125.04_08082018.zip, which supports WDE 8.5.125.xx.
  • WorkspacePlug-in_Vidyo_18.3.0.202-117.18_08082018.zip, which supports WDE 8.5.117.xx.

This is the zip file naming convention: WorkspacePlug-in_Vidyo_<version-plugin>-<version-wde>_<release-date>.zip.


There are no new features in this release.  

Deployment Package Contents

The deployment package contents include the following: 

FILE CHANGED FROM LAST RELEASE
VidyoServer_18.3.0.202_08082018.zip Yes
WebIntegration_Vidyo_18.3.0.202_08082018.zip No
WorkspacePlug-in_Vidyo_18.3.0.202-117.18_08082018.zip Yes
WorkspacePlug-in_Vidyo_18.3.0.202-125.04_08082018.zip Yes
WorkspacePlug-in_Templates_18.3.0.202_08082018.zip No
VidyoApplications_18.3.0.202_08082018.zip No
ORSApp_18.3.0.202_08082018.zip No 

 

Resolved Issues

The following table lists the resolved issues in VidyoEngage for Genesys version 18.3.0.202. There are no new known issues:

 

VidyoEngage for Genesys Version 18.3.0.202 - Resolved Issues
Key Summary
GEN-351

The Vidyo Server Health Information tab now correctly displays all the connected servers. 

GEN-338

The WDE autorelease of the Vidyo session now works correctly with registered agents.

 

 

 

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