Partners Blog Contact Us

Trouble Connecting To EU VidyoConnect Cloud With Mac Machines

Follow

We have been receiving reports that a Vidyo endpoint client attempting to connect to https://*.eu.vidyoconnect.com , will require the updated COMODO Root Certificate signed by "COMODO RSA Certification Authority." 

Per the Apple Support Article below, The certificate was added to MacOS Siera and above. This means that any users who are connecting to the VidyoPortal mentioned above will be required MacOS Sierra or above in order to successfully connect. 

https://support.apple.com/en-us/HT202858

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.