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Important Notice: HD-40A Motherboards


Some HD-40A systems may experience a failure due to a weak Bipolar Junction Transistor (BJT) used in the Horse Canyon/Rend Lake motherboard “power on” circuit.

How to Identify This Issue

  • Units which experience this issue exhibit blinking of the blue power LED and will not load the Operating System.

Next Steps

  • Customers under valid support plans should contact their authorized Vidyo partner for return merchandise authorization (RMA) if this issue should occur.

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