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VidyoDesktop for Windows and Mac: About Version 3.6.15


What's New in this Release

Here's what's new in this release:

  • Resolved Issue
    • This release fixes an issue where, on Mac platforms, VidyoDesktop could not be upgraded from within the VidyoDesktop client application when the client was offered the upgrade from the connected portal:
      • The source of the issue was a faulty mechanism by which the certificate checking of the new release was done by the currently installed VidyoDesktop release. This is a type of issue that can only be solved in the forward direction. Hence, with this fix and after successfully installing VidyoDesktop version 3.6.15, if the client application is ever offered a newer version in the future (for example, version 3.6.16, 3.6.17, etc.), the upgrade will check the proper parameters and should successfully allow the upgrade to occur.



Platform Compatibility for VidyoDesktop

The following table defines the compatibility between VidyoDesktop version 3.6.15 and Windows and OS platforms.

Compatible Windows Platforms Compatible Mac OS X Platforms
Windows 7 32-bit and 64-bit Mac OS X 10.8.5
Windows 8 32-bit and 64-bit Mac OS X 10.9.5
Windows 8.1 32-bit and 64-bit Mac OS X 10.10.5
Windows 10 32-bit and 64-bit Mac OS X 10.11 - 10.11.5
  macOS Sierra


Portal Compatibility for On-Premise VidyoDesktop Customers

If you are an on-premise customer, refer to the Vidyo Compatibility Matrix article to determine which version of the VidyoPortal™ your VidyoDesktop release is compatible with.


Resolved and Known Issues

Resolved Issues 

The following table lists the resolved issues in VidyoDesktop version 3.6.15:

VidyoDesktop Version 3.6.15 - Resolved Issues
Key Summary
VD-10368 VidyoDesktop no longer crashes when searching for names that contain a hyphen.
VD-10358 VidyoDesktop now detects the internal web camera on PCs.
VD-10356 VidyoDesktop no longer automatically logs the user out after their direct call, which was initiated via the directCall API, has ended.
VD-10355 Room owners can now see the Lock Room icon on the HTML control meeting page.
VD-10349 The Lock Room icon now displays when launching VidyoDesktop via the logIn and joinConference Web Services APIs.
VD-10324 The power saving alarm no longer displays on PCs that are configured for high performance.


Known Issues 

The following table lists the known issues in VidyoDesktop version 3.6.15:

VidyoDesktop Version 3.6.15 - Known Issues
Key Summary
VD-10363 VidyoDesktop is not closing the TCP connection after a SOAP request is sent.
VD-10354 Room owners are not able to see the native Mute Audio, Mute Camera, and Disconnect buttons.
VD-10350 The native control meeting options do not synchronize with the HTML control meeting page.
VD-10272 After upgrading from Windows 7 to Windows 10, the FECC plug-in for VidyoDesktop no longer works as expected. Therefore, users are not able to use the camera control icons to control the far-end camera.


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