Partners Blog Contact Us

VidyoConnect: Technical Specifications, Operating System and Browser Requirements, and Recommended Peripherals

Follow

This article provides a list of the technical specifications and the operating system and browser requirements you need to know before using the VidyoConnect desktop, WebRTC, and mobile applications. It also includes lists of the headsets, webcams, pan-tilt-zoom (PTZ) cameras, and speakers Enghouse Vidyo has tested and recommends for use with VidyoConnect endpoints, so you can select the peripheral devices that work best for you.  

 

If you've already installed the VidyoConnect application on your desktop or mobile device and you're ready to start using it, refer to the Using VidyoConnect for Desktop & Mobile article. This article provides detailed information about how to use the pre-call and in-call features of the VidyoConnect application—whether you're using the application on your desktop, with WebRTC, or on your mobile device.

 


Technical Specifications


Back to Table of Contents

VidyoConnect for Desktop Technical Specifications

The tables below list the technical specifications for the VidyoConnect desktop application. For the mobile application, see the VidyoConnect for Mobile Technical Specifications subsection below.

 

Video
Native video codec H.264 SVC (UCIF Mode 2s)
Video encoding Up to 1080p30
Video decoding Up to 1080p30 per stream and overall 4K (2160p30) for multi-stream
Cameras

Built-in cameras

USB webcams

PTZ USB camers (Windows-only over USB 3.0)

Select/change and control video devices on-the-fly Yes
Minimum requirements for a multi-party call

16, including self-view

Note: Device specifications needed to display 16  include: 

CPU

  • i5 3rd Generation dual core 1.8 GHz

Network 

  • Uplink 500 kbs
  • Downlink (16 participants each at 640X360) 8Mbs
Since these specification are subject to change, Enghouse Vidyo recommends that if you purchase  new equipment, please select higher specifications than those listed here. Doing so will enable you to get better use of these devices for a longer period of time as we will be making changes to our platform moving forward.
Display multiple participant streams at up to 720p each Yes, in a conferencing workspace up to 3840 x 2160

 

Audio
Codec

SPEEX Wideband Audio, up to 32 kHz sampling rate (only in certain scenarios)

Opus, up to 48 kHz  sampling rate

Automatic Echo Suppression (AES) Yes
Select, change, and control audio devices on-the-fly Yes

  

Collaboration
Far end camera control (pan/tilt/zoom) Yes
Share any application or connected display Yes
Pop out shared content to a separate window Yes
Software content share complement to  VidyoRoom™ Yes (Only content profile)
BFCP/H.239 data sharing with legacy endpoints via VidyoCloud™ or VidyoGateway™ Yes

 

Language Support
Language support

English, French, German, Italian, Japanese, Simplified Chinese, Polish, and Spanish  

 

Network & Security
Automatic firewall traversal Yes
STUN and ICE protocols for NAT traversal Yes
TLS 1.2 and AES 256-bit encryption (with third-party certificate) Yes

  

System Requirements
Operating system

See the Windows and Mac OS and Browser Requirements subsection below.

Minimum system requirements System: Core 2 Duo 2GHz; 4 GB RAM; 500 MB free disk space
For HD: Graphics capabilities that support HD resolutions on one or more displays
Devices and accessories

See the Recommended Peripherals subsection below.

 

VidyoConnect for Mobile Technical Specifications

The tables below list the technical specifications for the VidyoConnect mobile application.

 

Video
Native video codec H.264 SVC (UCIF Mode 2s)
Video encoding Up to 720p
Video decoding (to display multiple remote participants) Up to 720p
Cameras Toggle between front and rear integrated cameras
Pinch-to-zoom participants Yes (device dependent)
Number of participants displayed simultaneously 4
Privacy mode Yes

 

Audio
Codec SPEEX Wideband Audio, up to 32 Khz sampling rate
Automatic Echo Cancellation Native to device
Headsets Device dependent
Select, change, and mute devices on-the-fly Yes

  

Content Sharing
Maximize shared content Yes (for version 18.1.0 or later)
Toggle between shared content from multiple participants Yes
Pinch-to-zoom shared content Yes
H.239 data sharing with legacy endpoints via VidyoGateway™ Yes (receive only)

 

Management
User accounts established at the portal  Yes
Global Directory with personal speed-dial Yes
Presence indication in directory Yes
Participant name and call statistics display options Yes
Call detail records Yes
Languages

Version 18.1.0 and later: English, French, German, Italian, Japanese, Simplified Chinese, and Spanish

Version 17.3.1 and earlier: English 

Licensing When connected in conference, consumes a shared concurrent use license (VidyoLine)
Client software download

iOS: App Store
Android™: Google Play Store

 

Security
Automatic firewall traversal Yes
STUN and ICE protocols for NAT traversal Yes
TLS 1.2 and AES-128 bit encryption (with third-party certificate) Yes

  

System Requirements
Operating system See the Android and iOS OS and Browser Requirements subsection below.
Minimum recommended configuration Dual-core processor (such as ARM Cortex A9 1 GHz); 512 MB RAM
Peripherals and supported smartphones and browsers See the Android and iOS OS and Browser Requirements subsection below.

   

   


Operating System and Browser Requirements


Back to Table of Contents

Windows and Mac OS and Browser Requirements

The table in this section lists the minimum Windows® and Mac® operating system requirements, as well as the compatible browsers, for the VidyoConnect desktop and WebRTC applications. For the mobile application, see the Android and iOS OS and Browser Requirements subsection below.

 

Windows Platforms Mac
OS X Platforms 
Other Platforms Compatible
Browsers
Desktop 
Windows 10 32-bit and 64-bit

Last two major version of macOS

N/A

Chrome or Firefox® 

  Last two major version of macOS N/A Chrome or Firefox
WebRTC
Windows 8.1 32-bit and 64-bit Mac OS X 10.14.x and Mac OS X 10.15.x Linux® (Ubuntu 16.04 and 18.04 LTS)

Chrome or Firefox

  Mac OS X 10.13.x Chrome OS (two most recent stable channel released versions) Chrome or Firefox

 

Other platforms or browsers may work but they are not officially supported.

 

Portal Compatibility for On-Premises VidyoConnect Customers

If you are an on-premises customer, refer to the Vidyo Compatibility Matrix article to determine which version of the portal your VidyoConnect release is compatible with.

 

Android and iOS OS and Browser Requirements

Enghouse Vidyo supports these operating systems for iOS and Android devices:

  • Android 7, 8, 9, and 10
  • iOS 11, 12, and 13

For mobile users using a guest link to connect to the VidyoConnect application, Enghouse Vidyo supports these browsers:

  • Chrome on Android
  • Safari® on iOS

The VidyoConnect mobile application has been tested and works successfully with a broad range of industry-standard Android and iOS phones and tablets. These include many of the most commonly used Samsung® Galaxy phones and tablets, Google Pixel phones, iPhones®, and iPads®.

 


Recommended Peripherals


Back to Table of Contents

All VidyoConnect endpoints work with a broad range of industry-standard peripheral devices, so you can choose the headsets, webcams, pan-tilt-zoom (PTZ) cameras, and speakers that work best for you. However, to make it easier for you to choose your devices, we recommend the ones listed in the tables below.

Your VidyoConnect endpoint may work successfully with devices other than those listed here; however, only these have been tested by Vidyo. If you experience any issues with these or any other devices, please inform Vidyo Support.

 

Headsets

Headset Manufacturer Model
Jabra Easygo Bluetooth Headset
Jabra US Voice 550a MS
Logitech USB Headset H390
Logitech B530
Logitech H540 
Microsoft LifeChat LX-3000
Plantronics  520 Blackwire Headset
Plantronics  C720 M
Plantronics  Voyager Legend

 

Webcams and Pan-Tilt-Zoom Cameras

Webcams

Webcam Manufacturer Model
Logitech C170
Logitech C270 
Logitech C310 
Logitech C525 
Logitech C615 
Logitech C910HD Pro 
Logitech C920
Logitech HD Pro C920 
Logitech HD Webcam C270 
Logitech BCC950 ConferenceCam
Logitech CC3000e ConferenceCam
Logitech Group ConferenceCam
Marshall Electronics CV610-U3-V2 Camera 

 

Pan-Tilt-Zoom (PTZ) Cameras

The following table lists the PTZ cameras Enghouse Vidyo tests and supports when using the Far End Camera Control (FECC) capability.

 

PTZ Camera Manufacturer Model
Logitech Group
Logitech Meetup
Logitech PTZ Pro 2
Logitech Rally
Sony SRG-120DU 1080p60 PTZ camera (Note: This camera moves by "nudges" only and does not provide the smooth FECC movement that is supported in VidyoConnect version 19.3.1 and later.)

 

Speakers

Speaker Manufacturer Model
ClearOne Chat 60 personal speakerphone
Logitech GROUP Vidyo Conferencing System
Phoenix Quattro 3
Yamaha PJP-20UR
Was this article helpful?
1 out of 1 found this helpful

Comments

0 comments

Please sign in to leave a comment.