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VidyoConnect for Desktop: About Version 17.3.1


VidyoConnect™ is Vidyo's enterprise meeting solution for team collaboration. It offers a unified experience across desktop, WebRTC, and mobile devices. This article describes version 17.3.1 of the VidyoConnect desktop app, which includes WebRTC. For information about the mobile app, see the VidyoConnect for Mobile: About Version 17.3.1 article.

What's New in This Release

  • Resolved Issue
    • Version 17.3.1 resolves an audio issue where audio would briefly and intermittently cut out during video calls. 



Platform and Browser Compatibility for VidyoConnect for Desktop

The following table defines the compatibility between VidyoConnect version 17.3.1, OS platforms, and browsers. 


Compatible Windows®
Compatible Mac®
OS X Platforms
Other Compatible Platforms Compatible Browsers
Windows 7 32-bit and 64-bit Mac OS X 10.10.x Linux® (Ubuntu 14.04 and 16.04 LTS) (for WebRTC) Chrome™ (two most recent supported official releases)
Windows 8.1 32-bit and 64-bit Mac OS X 10.11.x Chrome OS (two most recent stable channel released versions) Firefox® (two most recent supported official releases)
Windows 10 32-bit and 64-bit Mac OS X 10.12.x    


The tables above reflect Vidyo’s current test matrix. Other platforms and browsers may also work, although they are not officially supported.


Resolved Issue

VidyoConnect for Desktop Version 17.3.1 - Resolved Issue

Key Summary
NEP-9180 When using VidyoConnect for Desktop, audio no longer briefly and intermittently cuts out during video calls.



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