VidyoCloud™ offers a Hybrid solution which includes deploying local Vidyo servers that connect to the cloud. VidyoRouter™, VidyoGateway™, and VidyoReplay™ are all part of this service offering. Reasons for a Hybrid implementation can range from bandwidth restrictions to quality improvement to better security. Your Vidyo sales engineer and CSM can help assess if this option is a good fit for your company.

What Is a Hybrid Solution?

To implement a Hybrid solution, you will need to deploy local Vidyo servers, such as:

  • VidyoRouter – For local client media traffic; helps manage WAN bandwidth and improves local quality.
  • VidyoGateway – For local legacy endpoint connectivity; helps manage bandwidth and manage legacy connectivity (firewall, security, etc.).
  • VidyoReplay – For local recording capabilities; keeps your recordings local.

Normally, Hybrid servers are deployed in the customer’s DMZ and relevant security policies are added to the network so the servers can connect to the cloud as well as be managed by the VidyoCloud Operations team. As a best practice, the servers should only be used by internal users; external users are directed to cloud public resources.

The document attached highlights the requirements for such a deployment. If you have questions or want to investigate other options, please contact the Vidyo implementation team.

Information on IPs/Firewall can be found here:

https://support.vidyocloud.com/hc/en-us/articles/218449637-VidyoCloud-Server-information-for-Hybrid-Implementation

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