Our team has completed maintenance on VidyoCloud™ platform.
The following changes have been completed:
Recording Profile Changes: We will be changing the recording profiles to simplify the recording options and improve the user experience. From now users will have two HD recording options:
Application and Video – This layout records both shared media and participants video.
Application preferred – This layout records shared media only when present, it records participants when there is none.
Updating our certificate: We’re updating certs on all VidyoCloud sites to ensure ongoing secure connections to our infrastructure.
VidyoDesktop 3.6.9: We’re releasing a new version of VidyoDesktop to support MacOS Sierra and include additional language support for Danish.
The following changes have been deferred to future maintenance windows:
If you would like further information or need additional assistance, please contact VidyoCloud™ Support at 1-844-48-VCaaS (488-2227) or +1-201-620-6955.
VidyoCloud™ Support Team
Tel:1-844-48-VCaaS (488-2227), +1-201-620-6955