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VidyoConnect - Why Can't I Share My App?


To determine why you can't share your app in VidyoConnect™, check the table below:

OS Limitation
Mac® OS X
Is the app window that you want to share minimized? If it is, maximize it. VidyoConnect doesn't show apps that are minimized in the list of apps to share. As soon as the window is un-minimized, it will appear as available to share. Furthermore, if you then minimize that window again, it will continue to be available to share.
Windows® 11, 10 and 8.1

If a Universal Windows Platform (UWP) application, such as Internet Explorer® (IE), is displayed in a window on the desktop, it cannot be shared. For example, if you have a PDF file or a PowerPoint® presentation open in IE, it won't appear as available to share. As a workaround, you can either share your entire display or you can download the file or presentation and then share it using Adobe® Acrobat® Reader, Microsoft® PowerPoint, or other related software. 


 Mac OS X 11.0 and earlier, Windows 8, and Windows Vista and earlier are not supported.



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