The below table shows a setup for stateful connections to VidyoWorks Cloud (Vidyo Platform as a Service Environment).

With VidyoWorks Cloud, the connection will be initiated from the client/endpoint side. This means that in most network environments, the VidyoWorks Cloud applications will work without requiring the network team to modify the configuration. Keep in mind, however, that in some environments which are more restrictive outbound, this information may be needed to control and to perform changes that allow VidyoWorks Cloud to work.

Component

Name

IP

TCP Ports

Application

UDP Ports

Application

VidyoPortal

VidyoManager

64.94.182.80

80 / 443 / 17992

TLS

N/A

N/A

VidyoRouter

CA2-API-VR1

75.98.89.68

443 / 17990

TLS

50000 - 65535

ICE/SecureRTP/SecureRTCP

VidyoRouter

CA2-API-VR2

75.98.89.69

443 / 17990

TLS

50000 - 65535

ICE/SecureRTP/SecureRTCP

VidyoRouter

NJ2-API-VR1

64.94.182.83

443 / 17990

TLS

50000 - 65535

ICE/SecureRTP/SecureRTCP

VidyoRouter

NJ2-API-VR2

64.94.182.84

443 / 17990

TLS

50000 - 65535

ICE/SecureRTP/SecureRTCP

VidyoRouter

UK1-API-VR1

31.186.235.67

443 / 17990

TLS

50000 - 65535

ICE/SecureRTP/SecureRTCP

VidyoRouter

UK1-API-VR2

31.186.235.68

443 / 17990

TLS

50000 - 65535

ICE/SecureRTP/SecureRTCP

VidyoGateway

NJ Cluster

64.94.182.201

1719 / 1720 / 5060 / 5061

H323/SIP/SecureSIP

1024 – 65535 (TCP&UDP)

Negotiated with EndPoint

US-NJ WebRTC

Media server

173.231.188.102

 

 

60000 - 61000

SecureRTP

US-NJ WebRTC

Media server

173.231.188.103   

 

 

60000 - 61000

SecureRTP

US-NJ WebRTC 

Media server

173.231.188.104

 

 

60000 - 61000

SecureRTP

US-NJ WebRTC 

Media server

173.231.188.105

 

 

60000 - 61000

SecureRTP

US-NJ WebRTC 

Media server

173.231.188.106

 

 

60000 - 61000

SecureRTP

US-NJ WebRTC 

Session manager

173.231.188.107

443

TLS

 

 

US-NJ WebRTC 

Session manager

173.231.188.108

443

TLS

 

 

US-NJ WebRTC 

Turn server

173.231.188.109

443

Turn

443

Turn

US-NJ WebRTC 

Turn server

173.231.188.110

443

Turn

443

Turn

EU-NL WebRTC 

Media server

206.191.157.132        

 

 

60000 - 61000

SecureRTP

EU-NL WebRTC  

Media server

206.191.157.133

 

 

60000 - 61000

SecureRTP

EU-NL WebRTC 

Media server

206.191.157.134

 

 

60000 - 60000

SecureRTP

EU-NL WebRTC 

Media server

206.191.157.135

 

 

60000 - 61000

SecureRTP

EU-NL WebRTC 

Media server

206.191.157.136

 

 

60000 - 61000

SecureRTP

EU-NL WebRTC  

Session manager

206.191.157.137

443

TLS

 

 

EU-NL WebRTC  

Session manager

206.191.157.138

443

TLS

 

 

EU-NL WebRTC 

Turn server

206.191.157.139

443

Turn

443

Turn

EU-NL WebRTC 

Turn server

206.191.157.140

443

Turn

443

Turn

 

  • Media ports are negotiated between the endpoint and the VidyoCloud server.
  • VidyoGateway (H.323/SIP) negotiates media ports on UDP or TCP based on the offering from the incoming endpoint.
  • For Vidyo endpoints, if the ports listed above are not allowed, the endpoint will try falling back to VidyoProxy using only 443.
  • Some firewalls may misclassify the media traffic and apply a UDP default timeout. In these cases, calls will always drop at exactly the same time. To avoid call timeouts, change the default (0:02:00 – 2 minutes) to a time that is longer than the longest potential call.

 

 

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