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I recently changed my password, but now my Outlook plugin doesn’t work

After changing your password for a Vidyo account, you will need to change your password on outlook extension as well.
To do so, you will need to do the following:
  1. Click File
  2. Click Options
  3. Click Add-ins
  4. Find Vidyo Extension for Microsoft Outlook and click on it
  5. Click Add-in Options on the top of the options menu
  6. Re-enter your password and hit validate account
  7. Once your account is validated, click OK
  8. Now your scheduled meetings should work properly.


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