In order to successfully make calls into the Gateway IVR, please refer to this document for a list of our firewall rules if your organization blocks outbound traffic.

Please also be aware that for SIP, Vidyo will only accept TLS and TCP inbound connections on 5061 and 5060 respectively, while UDP (deprecated) will be rejected.

 

California *.vidyocloud.com 75.98.89.60  
Prefix Direction Protocol Quality
033 Outbound H323 720P
035 Outbound SIP 720P
Default Inbound SIP/H323 720P

 

The Netherlands *.vidyocloud.com 216.52.1.167  
Prefix Direction Protocol Quality
046 Outbound H323 720P
048 Outbound SIP 720P
Default Inbound SIP/H323 720P

 

United Kingdom *.vidyocloud.com 31.186.235.56  
Prefix Direction Protocol Quality
043 Outbound H323 720P
045 Outbound SIP 720P
Default Inbound SIP/H323 720P

 

Singapore *.vidyocloud.com 107.6.122.200  
Prefix Direction Protocol Quality
033 Outbound H323 720P
035 Outbound SIP 720P
Default Inbound SIP/H323 720P

 

VidyoWorks *.api.vidyocloud.com 64.94.182.201  
Prefix Direction Protocol Quality
033 Outbound H323 720P
035 Outbound SIP 720P
Default Inbound SIP/H323 720P

 

VidyoHealth *.health.vidyoworks.com 63.251.226.122  
Prefix Direction Protocol Quality
033 Outbound H323 720P
035 Outbound SIP 720P
Default Inbound SIP/H323 720P
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