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Upgrading Your Hot Standby VidyoPortals While Taking Both Servers Offline

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This method for upgrading your VidyoPortals requires more time because you must take the system completely offline for full maintenance. However, no CDR records are lost.

With this option, you place both servers into Maintenance mode, upgrade both and then return them to their original Active and Standby modes.

 

To upgrade Hot Standby VidyoPortals while taking both servers offline:

  1. Open a new System Console and access the Standby VidyoPortal using the Native IP or FQDN address to put your Standby VidyoPortal into Maintenance mode.

    For more information, see Preparing Specific IP and FQDN Values for Your VP1, VP2, and Cluster.

    Press the Enter key after each prompt.


      • Select m > H from the main menu to access the Standby VidyoPortal’s Hot Standby Menu.
      • Enter C to select the Maintenance Mode option.
      • Enter y to confirm putting your Standby VidyoPortal into Maintenance mode.



  2. Open a new System Console and access the Active VidyoPortal using the Native IP or FQDN address to put your Active VidyoPortal into Maintenance mode.

    For more information, see Preparing Specific IP and FQDN Values for Your VP1, VP2, and Cluster.

    • Select m > H from the main menu to access the Active VidyoPortal’s Hot Standby Menu.
    • Enter C to select the Maintenance Mode option.
    • Enter y to confirm putting your Standby VidyoPortal into Maintenance mode.



    Both of your VidyoPortals should now be offline and in Maintenance Mode.

  3. Upgrade both VidyoPortals as described in the Performing System Maintenance.

    After the upgrades are complete and the servers are restarted, return the VidyoPortal that was originally your Active VidyoPortal using the Native IP or FQDN address.

  4. Put this machine in to Active mode first using the following steps:

    The first VidyoPortal server you take out of Maintenance Mode is made the Active VidyoPortal just by removing it from Maintenance Mode.

     

    • Select m > H from the main menu to access the Standby VidyoPortal’s Hot Standby
    • Enter C to select the Maintenance Mode option.
    • Enter y to confirm putting your VidyoPortal back into Active mode.

    Return the VidyoPortal that was originally your Standby VidyoPortal using the Native IP or FQDN address.

  5. Put this machine in to Standby mode using the following steps:

    The second VidyoPortal server that you take out of Maintenance Mode becomes the Standby VidyoPortal just by removing it from Maintenance Mode.

     

    • Enter m > H from the main menu to access the Standby VidyoPortal’s Hot Standby Menu.
    • Enter C to select the Maintenance Mode option.

  6. Enter y to confirm putting your VidyoPortal back into Standby mode.
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