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Forcing the Active VidyoPortal into Standby Mode From the Super Admin Portal


When a VidyoPortal is in Standby mode, you cannot access corresponding Super Admin or Admin portals; however, the machine is still accessible from the System Console.

For more information, see Forcing a Hot Standby from the System Console on Your Active VidyoPortal.

If you put your Standby VidyoPortal in to Maintenance mode, the Settings > Hot Standby screens do not display when accessed via the Internet Explorer Web browser.


To force the Active VidyoPortal into Standby mode from the Super Admin portal:

  1. Access the Super Admin portal of your Active VidyoPortal using the Cluster IP or FQDN address.

    For more information, see Preparing Specific IP and FQDN Values for Your VP1, VP2, and Cluster.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click to the left of Hot Standby on the left menu.

  4. Click Status from the submenu.

  5. Click Force Standby.

    A Confirmation pop-up displays.

  6. Click Yes to force the Active VidyoPortal into Standby mode.

    At this point, the peer VidyoPortal becomes the Active VidyoPortal and assumes the Cluster IP address and FQDN. This means that the Standby VidyoPortal no longer receives traffic from the Cluster IP address, and instead assumes its Native IP address and FQDN.

    Once a VidyoPortal becomes the Active VidyoPortal, its Native IP address and FQDN are temporarily disabled.

    As a safety measure, you cannot bring down the currently Active VidyoPortal unless its peer VidyoPortal is online and ready to take over. If the peer is offline, the message “Warning!!! Standby Node ( is OFFLINE” displays, and you are unable to force the currently Active VidyoPortal into Standby mode.

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