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VidyoGateway Configuration

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A VidyoGateway is an optional component that permits calls from legacy devices that support SIP, H.323, and video conferencing endpoints, such as landlines and cell phones, to participate in video conferences.

VidyoGateway configuration requires cumulative steps performed on both the VidyoGateway and the VidyoPortal as described in the following procedures. Complete all of the following steps on your VidyoGateway and VidyoPortal in the order that they display.

 

If you are clustering VidyoGateways, the entire procedure should be done for each VidyoGateway in your cluster. Telephones can send and receive only the audio portion of the teleconference.

 

 

 

To make configurations on your VidyoGateway:

  1. Configure your network interface settings in the VidyoGateway System Console. The following criteria should be met:

    • Set your production and management interfaces with IP addresses.
    • Rack your machine properly.
    • Ping your server successfully before proceeding.

    For more information, see “Configuring Network Settings at the System Console” in the VidyoGateway Administrator Guide.

  2. Secure your VidyoGateway server (if applicable).

    For more information, see “Securing your VidyoGateway System with SSL and HTTPS” in the VidyoGateway Administrator Guide.

  3. Register your VidyoGateway to your VidyoPortal by entering your VidyoPortal address in your VidyoGateway.

    For more information, see “Configuring the VidyoPortal Settings” in the VidyoGateway Administrator Guide.

 

To make configurations on your VidyoPortal for your VidyoGateway:

  1. Add the VidyoGateway as a component on your VidyoPortal.

    If you performing an initial VidyoGateway setup, you must add the VidyoGateway as a component in your VidyoConferencing system.



    For more information, see Adding a VidyoGateway to Your VidyoPortal.

  2. Assign the VidyoGateway to a tenant.

    If you are running a multi-tenant system, assign it to the appropriate tenant.

    For more information, see Making the VidyoGateway Components Available.

    Now you can configure additional VidyoGateway features as needed, such as creating VidyoGateway clusters, setting up call services to enable dialing between the VidyoGateway and your Legacy system (or use any of the predefined services), and integrating VoIP phones and IP PBXs.



    For more information, refer to the VidyoGateway Administrator Guide.

To add a VidyoGateway to your VidyoPortal:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Log in to the VidyoGateway Console Admin page.

    The General > VidyoPortal subtab is selected by default.

    VGW_Adding_1.png

  3. Configure the VidyoGateway and ensure that the Address is directed to your VidyoPortal.

    If you need to configure a cluster node, refer to the “Configuring Your Cluster Node“ section in the VidyoGateway Administrator Guide.

  4. Click Save to complete the configuration.

    For more information, refer to the VidyoGateway Administrator Guide.

    The VidyoGateway appears on the Components tab within the Super Admin portal as “NEW.”

  5. Navigate back to the Component tab in the Super Admin portal.

  6. Click the Name link for the VidyoGateway.

    The VidyoGateway pop-up displays.

    VGW_Adding_2.png

    The username and password configured in these steps are used when configuring your VidyoPortal settings on your VidyoGateway. For more information, refer to the “Configuring the VidyoPortal Settings” section in the VidyoGateway Administrator Guide.

    The username cannot be “admin” or “super.”



    When editing existing VidyoGateway components, prefixes from your VidyoGateway are listed on their tables.

  7. Enter the VidyoGateway login name for VidyoPortal registration and authentication in the User Name field.

  8. Enter the VidyoGateway password for VidyoPortal registration and authentication in the Password.

  9. Re-enter the password in the Verify Password field.

  10. Click Save.
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  • Avatar
    Brandon Glasgow

    Missing procedures?

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