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Downloading Your VidyoRouter Installation Logs History

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You can download your VidyoRouter installation logs history from the System Upgrade tab.

 

To download VidyoRouter installation logs history:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

    Using_ComponentsTable.png

  2. Click on the Management URL link for the VidyoRouter or navigate to http://[VidyoRouter Server IP or FQDN address]/vr2conf to access the VidyoRouter Configuration Pages.

  3. Enter your VidyoRouter Administrator username and password.

    The default username is admin and the default password is password.

    VR_Configuration_Login.png

  4. Click Login.

    The Maintenance > Basic page displays by default.

  5. Click the System Upgrade subtab.

    VR_Upgrading_1.png

  6. Select the checkbox to the left of the file name you wish to download.

  7. Click Download.

    Your selected .log file or files then download through your Web browser.
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