You can download your VidyoRouter installation logs history from the System Upgrade tab.
To download VidyoRouter installation logs history:
- Log in to the Super Admin portal using your Super Admin account.
For more information, see Logging in to the Super Admin Portal.
The Components page displays by default.
- Click on the Management URL link for the VidyoRouter or navigate to http://[VidyoRouter Server IP or FQDN address]/vr2conf to access the VidyoRouter Configuration Pages.
- Enter your VidyoRouter Administrator username and password.
The default username is admin and the default password is password.
- Click Login.
The Maintenance > Basic page displays by default.
- Click the System Upgrade subtab.
- Select the checkbox to the left of the file name you wish to download.
- Click Download.
Your selected .log file or files then download through your Web browser.