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Setting Global Features

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The Feature Settings left menu item allows you to control the system-wide behavior of VidyoWeb, VidyoMobile, Search Options, VidyoProxy, Chat, and Scheduled Rooms on your VidyoPortal.

Enabling VidyoWeb Access:

The VidyoWeb™ browser extension makes it easy for guest participants to join conferences from within a web browser on desktop and laptop computers. VidyoWeb is designed especially for guest participants who simply want an easy way to join a conference.

You don’t pay extra for VidyoWeb. It’s built into your VidyoPortal™. However, when a new user connects to your VidyoPortal via VidyoWeb for the first time, one of your licenses is consumed.

User licenses apply to either VidyoWeb or VidyoDesktop™, but not both at the same time. Therefore, when using VidyoWeb, be sure to close VidyoDesktop if it’s open.

VidyoWeb is brought back to the first installed version when upgrading your VidyoPortal. Remember to upgrade your version of VidyoWeb after upgrading your VidyoPortal.

After upgrading your VidyoPortal, re-install your version of VidyoWeb if the version bundled in your VidyoPortal upgrade is less current than the installation used prior to your VidyoPortal upgrade.

Global feature settings made in the Tenant Admin portal override settings made in the Super Admin portal.

For more information about configuring VidyoWeb on tenants, see Configuring VidyoWeb on Your Tenant. For more information about administering and using VidyoWeb, refer to the VidyoWeb Quick Administrator Guide and the VidyoWeb Quick User Guide.

As the Super Admin, you can configure VidyoWeb to be globally available or unavailable on your entire VidyoPortal. If you choose to make it available, you can control the default VidyoWeb setting (enabled or disabled) on newly created tenants.

To enable VidyoWeb access on your system:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click to the left of Feature Settings on the left menu.

  4. Click VidyoWeb from the submenu.

    The VidyoWeb page displays.



    The current version of VidyoWeb displays in the Version field.

  5. Deselect the Make VidyoWeb available on your VidyoPortal checkbox to restrict VidyoWeb use on your system or leave selected.

  6. Select the Default VidyoWeb option for tenants checkbox to configure whether or not VidyoWeb will be used as the default setting for new tenants in your system or leave deselected.

  7. Click Save.

Enabling VidyoConnect for WebRTC Access:

VidyoConnect™ for WebRTC (formerly known as Vidyo Neo™ for WebRTC) allows you to use desktop and mobile browsers join conferences on VidyoPortal™ without installing browser plugins or extensions.

For more information, refer to the VidyoConnect for WebRTC Server Administrator Articles.

If you are using VidyoPortal version 17.2.0 and earlier, scroll to the bottom of this article to obtain the necessary information.
 

To enable VidyoConnect for WebRTC access:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click to the left of Feature Settings on the left menu.

  4. Click VidyoConnect for WebRTC from the submenu.

    The VidyoConnect for WebRTC page displays.

    WebRTC.png

  5. Select the Enable VidyoConnect™ for WebRTC for guests checkbox if you want invited guests to join calls via VidyoConnect for WebRTC.

  6. Select the Allow users to login with VidyoConnect™ for WebRTC checkbox if you want users to join calls via VidyoConnect for WebRTC.

  7. Click Save.

    Please ensure that you have entered a VidyoConnect for WebRTC Server URL on the Tenants page per tenant; otherwise, VidyoConnect for WebRTC Server will not be enabled for that tenant. For additional information, see Adding a Default Tenant or Adding a New Tenant.

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To enable Vidyo Neo for WebRTC access if using VidyoPortal version 17.2.0 or earlier:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click to the left of Feature Settings on the left menu.

  4. Click Vidyo Neo for WebRTC from the submenu.

    The Vidyo Neo for WebRTC page displays.

    WebRTC.png

  5. Select the Enable Vidyo Neo for WebRTC for guests checkbox if you want invited guests to join calls via Vidyo Neo for WebRTC.

  6. Select the Enable Vidyo Neo for WebRTC for users checkbox if you want users to join calls via Vidyo Neo for WebRTC.

  7. Click Save.

Enabling Mobile Access:

VidyoMobile and VidyoConnect™ for Mobile (formerly known as Vidyo Neo™ for Mobile) bring the power of VidyoConferencing to Android and iOS phones and tablets.

You don’t pay extra for VidyoMobile or VidyoConnect for Mobile. It’s built into your VidyoPortal™. However, when a new user connects to your VidyoPortal via VidyoMobile or VidyoConnect for Mobile for the first time, one of your licenses is consumed.

  • Global feature settings made in the Tenant Admin portal override settings made in the Super Admin portal.

    For more information about configuring VidyoMobile and VidyoConnect for Mobile for tenants, see Adding a Default Tenant or Adding a New Tenant. For more information about using VidyoMobile and VidyoConnect for Mobile, refer to the VidyoMobile and VidyoConnect sections on the home page.

  • As the Super Admin, you can configure VidyoMobile or VidyoConnect for Mobile to be globally available or unavailable on your entire system.

If you are using VidyoPortal version 3.4.4 or an earlier version, scroll to the bottom of this article to obtain the necessary information.

 

To enable mobile access on your system:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click  to the left of Feature Settings on the left menu.

  4. Click Mobile Access from the submenu.

    The Mobile Access page displays.

    Mobile_Access.png

  5. Select one of the following options:
    • Select the VidyoMobile radio button to give all your tenants access to VidyoMobile.
    • Select the VidyoConnect radio button to give all your tenants access to VidyoConnect for Mobile.
    • Select the Disabled radio button to restrict mobile access for all your tenants.
    • Regardless of whether mobile access is disabled here, creating a single tenant with an opposite setting overrides the configuration and the Individual Setting Per Tenant radio button automatically becomes selected here. The following examples provide clarification:
      • If the Disabled radio button selected, and at some later point VidyoMobile or VidyoConnect for Mobile access is enabled for even one tenant (as described in Adding a Default Tenant or Adding a New Tenant), then the Individual Setting Per Tenant radio button automatically becomes selected.
      • Similarly, if at some later point in time after selecting either the VidyoMobile or VidyoConnect radio button, mobile access is disabled for a specific tenant, the next time you look at this screen, the Individual Setting Per Tenant radio button will be selected.

Along with VidyoMobile or VidyoConnect for Mobile access, guest logins must also be enabled on your tenant or tenants if you want to use VidyoSlate.

For more information about enabling guest logins on tenants, see Adding a Default Tenant or Adding a New Tenant.

For more information on VidyoMobile and VidyoConnect for Mobile, refer to the VidyoMobile and VidyoConnect for Mobile sections on the home page.

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To enable mobile access if using VidyoPortal version 3.4.4 or earlier:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click plus_sign_icon.png to the left of Feature Settings on the left menu.

  4. Click VidyoMobile from the submenu.

    The VidyoMobile page displays.

    Enabling_VidyoMobile_Access.png

  5. Select one of the following options:
    • Select the Enabled radio button to give VidyoMobile access to all tenants.
    • Select the Disabled radio button to restrict VidyoMobile access from all tenants.
    • Regardless of whether VidyoMobile access is enabled or disabled here, creating a single tenant with an opposite setting overrides the configuration and the Individual Setting Per Tenant radio button automatically becomes selected here. The following examples provide clarification:
      • With the Disabled radio button selected, and at some point later VidyoMobile access is enabled for even one tenant (as described in Adding a Default Tenant or Adding a New Tenant), then the Individual Setting Per Tenant radio button becomes automatically selected.
      • Similarly, if at some later point in time after selecting the Enabled radio button, VidyoMobile access is disabled for a specific tenant, the next time you look at this screen, the Individual Setting Per Tenant radio button will be selected.

    Along with VidyoMobile access, guest logins must also be enabled on your tenant or tenants if you want to use VidyoSlate.

    For more information about enabling guest logins on tenants, see Adding a Default Tenant or Adding a New Tenant.

    For more information on VidyoMobile, refer to the VidyoMobile section on the home page.

Enabling Syste-Wide Search Options:

You can control whether or not disabled rooms display in search results on your VidyoPortal™ by using Search Options.

 

To configure whether or not disabled rooms display in search results:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click  to the left of Feature Settings on the left menu.

  4. Click Search Options from the submenu.

    The Search Options page displays.

    Search_Options.png

  5. Select the Show disabled rooms in search results checkbox to allow disabled rooms to display in search results on your VidyoPortal or leave deselected.

  6. Click Save.

 

Configuring Transport Layer Security (TLS) VidyoProxy:

You can enable or disable TLS for VidyoProxy on your VidyoPortal™. Establishing a TLS tunnel between the VidyoProxy and the VidyoPortal significantly increases connectivity success rates as most firewalls block non-TLS traffic on port 443. This feature is disabled by default.

When turned on, only endpoints supporting this feature can connect via VidyoProxy. For more information, refer to the documentation for your Vidyo endpoints.

 

To configure the TLS VidyoProxy:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click to the left of Feature Settings on the left menu.

  4. Click VidyoProxy from the submenu.

    The VidyoProxy page displays.

    VidyoProxy.png

  5. Select the Enabled or Disabled radio button to enable or disable TLS VidyoProxy on your VidyoPortal.

  6. Click Save.

    All of your VidyoProxies automatically restart.

Configuring System-Wide Public and Private Chat:

You can configure system-wide public and private chat.

To configure system-wide public and private chat:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings.

    The Upload System License page displays by default.

  3. Click to the left of Feature Settings on the left menu.

  4. Click Chat from the submenu.

    The Chat page displays.

    Chat.png

  5. Deselect the Make chat available on your VidyoPortal checkbox to deny the availability of chat on your VidyoPortal or leave selected.

  6. Deselect the Public chat default option checkbox to deny public chat on newly created tenants or leave selected.

  7. Deselect the Private chat default option checkbox to deny private chat on newly created tenants or leave selected.

  8. Click Save.

Configuring Scheduled and Public Room Settings:

By adding a scheduled room prefix, your users can then create ad-hoc rooms from specific endpoints on your system. The prefix you configure on this screen is used for all scheduled rooms created on your system.

To configure scheduled and public room settings:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click  to the left of Feature Settings on the left menu.

  4. Click Room from the submenu.

    The Room Attributes page displays.

    Room_Attributes.png

  5. Deselect the Make Scheduled Rooms available on your VidyoPortal checkbox to allow scheduled rooms on your VidyoPortal or leave selected.

    The *Scheduled Room Prefix field becomes active when the Make Scheduled Rooms available on your VidyoPortal is selected.

  6. Enter a numeric prefix in the *Scheduled Room Prefix field.

    If you do not provide a scheduled room prefix, no scheduled rooms can be created by your users from specific endpoints on your system.



  7. Deselect the Allow Public Room creation by users checkbox to deny users the ability to create public rooms or leave selected.

  8. Enter the maximum number of public rooms that the user can create in the Maximum number of rooms per User field.

  9. Enter the minimum number of digits for auto-generated extensions in the Minimum number of digits for auto-generated extensions field.

  10. Click Save.

Configuring User Attributes:

You can allow or restrict tenants from uploading their own thumbnail photos.
In order to use this feature, the Vidyo endpoint must also support it.

If the tenant uploads a thumbnail photo, it will override LDAP and SAML provided images. When the tenant authenticates, the LDAP or SAML thumbnail photo is retrieved only if they have not uploaded a photo.


To configure user attributes:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click  to the left of Feature Settings on the left menu.

  4. Click User Attributes from the submenu.

    The User Attributes page displays.

    User_Attributes.png

  5. Select the Enable Thumbnail Photos checkbox to allow the User Attributes menu item to display under Settings > Feature Settings in the Admin Portal, giving tenants the option to upload thumbnail photos.

    Additional fields display.

    User_Attributes_2.png

  6. Select the Allow users to upload their own image checkbox if you want to give tenants the option to allow their users to upload their own image, which causes the Allow users to upload their own image checkbox to display in the tenant’s Settings > Feature Settings > User Attributes page.

  7. Enter a value in the Maximum image size in KB field.

    The default value is 100.

  8. Click Save.

Configuring Custom Roles:

With Custom Invocation of VidyoConnect™, third-party partners, developers, and admins can now customize the VidyoConnect client experience and workflow. Custom Invocation allows them to easily choose which features and functionality that they want to enable and disable for all your users. For example, you can use Custom Invocation to bypass the VidyoConnect Welcome screen or login pages to provide users with direct access to a conference, or you can use it to mute all participants’ microphones or cameras upon entry into a call.

You can also invoke VidyoConnect with iFrames. iFrames allow you to load content from your domain or a third-party system into VidyoConnect per tenant. For example, you can use iFrames to display content around the main in-call window or display a thank-you message at the end of each call.

For additional information about Custom Invocation, refer to Using Custom Invocation.

As a Super Admin, you can now allow or restrict tenants from receiving customized VidyoConnect features and attributes by following the steps below.

 In order to use this feature, the Vidyo endpoint must also support it.

To configure custom roles:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click to the left of Feature Settings on the left menu.

  4. Click Custom Roles from the submenu.

    The Custom Roles page displays.

    Custom_Roles.png

  5. Select the Enable Custom Role checkbox.

    When the Enable Custom Role checkbox is selected, the Enable Custom Role checkbox on the Tenants page becomes active for each tenant.

    For more information, see Adding a Tenant.

  6. Click Save.

 

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