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Changing Where the System Looks for PDF Versions of the Administrator and User Guides

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By default, your system is set to get the Administrator and User Guides from Vidyo’s Web servers. These guides are guaranteed to be the most up-to-date versions available.

However, if you have a relatively slow Internet connection, it may not be convenient to connect to our server in the US every time you want to look something up. So we give you an option to use the original version that came with your product. Just copy it to the same network your VidyoPortal is on and your users can open if from there.

If you choose to use your local copy, you might want to occasionally check our Web site to see if the Guide you want has been updated. You can tell by the version designator on the title page or in the filename of the Guide; if you have version 2.2-A and you see that our Web site has version 2.2-C, you know some changes have been made. You can then download the latest version from our Web site when it’s convenient, and replace your local copy with it.

 

To change where the system looks for PDF versions of the Administrator and User Guides:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click  to the left of Customization on the left menu.

    The VidyoConferencing Administrator Guide page displays.

  4. Click Guides Properties from the submenu.

    The current location of the PDFs displays on the page in blue text.

    Guides_Properties.png

  5. Select a language from the System Language drop-down to associate a guide you want to upload or link with the language in which it is written.

  6. Click Change Location to upload or link a .pdf.

    The Upload file for new guide (.pdf, .doc, or .docx) pop-up displays with the Store Locally checkbox selected by default.

    Guides_Properties_2.png

  7. Store your selected guide locally on your VidyoPortal using the following steps:
    • Select the Store Locally radio button.
    • Click the Select File () icon.
    • Locate your guide and click Open.
    • Click Upload to store it locally.

  8. Select the Link to a different web server radio button to link to a guide located on a different web server using the following steps as an alternative:
    • Select the Link to a different web server radio button.

      Guides_Properties_3.png

    • Enter the web server URL file location where your new guide is stored in the Enter URL field.
    • Click Save.

  9. Repeat the procedure to upload additional versions of the Administrator and User Guides to provide translations for use when you or the tenant admin change the interface language settings.

    For more information, see Setting the language for the Super Admin interface, Setting the language for the Admin interface, and Setting the tenant language.
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