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Managing Your Super Accounts

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The Super accounts tab allows you to create and change Super Accounts.

For more information, see Adding Multiple Super Admin accounts.

Caution: Each Super Account is required to have a valid, resolvable, email address in order to function properly in your VidyoConferencing system.


Viewing Your Super Accounts

To view your super accounts:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click Super accounts on the left menu.

    The Super Accounts page displays.

    Viewing_SuperAccounts_1.png

  4. Click an existing account Member Name to access its details.

    You can also click Add below the Super Accounts list. Adding or Editing account details show the same screen with different headings. Fields marked with an asterisk cannot be left blank.

    Viewing_SuperAccounts_2.png

    Change the default Super Account email address so you receive important system notifications.



    For security purposes, you should change the password for Super Admin access as soon as possible.

  5. Modify field values for your Super Account as desired.

  6. Click Save.

    For information about adding multiple super accounts, see Adding Multiple Super Admin Accounts.


Editing Super Account Information and Changing the Password

To edit super account information and change the password:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click Super accounts on the left menu.

    The Super Accounts page displays.

  4. Click an existing account Member Name to access its details.

    You can also click Add below the Super Accounts list. Adding or Editing account details show the same screen with different headings. Fields marked with an asterisk cannot be left blank.

  5. Select the Change Password checkbox.

    The Password and Verify Password fields display.

    Editing_SuperAccount_Info.png

  6. Enter your current password in the Your Current Password field.

  7. Enter your new password in the New Password For The User field.

  8. Enter your new password again in the Verify New Password field.

  9. Click Save to complete the password change.

    The system indicates a password mismatch until the last letter is typed in the Verify New Password field.

Super Admins can create and delete multiple Super Admin accounts.

To add multiple Super Admin accounts:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click Super accounts.

    The Super Accounts page displays.

    MultipleSuperAdminAccounts.png

  4. Click Add to add a new Super Admin account.

    MultipleSuperAdminAccounts_2.png

  5. Enter field values for your new Super Account.

    Fields marked with an asterisk cannot be left blank.

    Caution: Each Super Account is required to have a valid, resolvable email address in order to function properly in your VidyoConferencing system.



  6. Select the Enable checkbox to enable the account.

  7. Click Save.

    For information about super accounts, see Managing Your Super Accounts.
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