You can download a system diagnostic file for further analysis.
To download system diagnostic files:
- Log in to the Super Admin portal using your Super Admin account.
For more information, see Logging in to the Super Admin Portal.
The Components page displays by default.
- Click the Settings tab.
The Upload System License page displays by default.
- Click to the left of Maintenance on the left menu.
- Click Diagnostics from the submenu.
The Diagnostics page displays.
- Select the checkbox to the left of the file name that needs to be downloaded.
- Click Download.
Your selected .txt file downloads via your Web browser.