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Verifying Your VidyoPortal Components Are Online (Status: UP)


To verify your VidyoPortal components are Online (Status: UP):

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components tab is selected by default.

  2. Verify that all components are Online (Status UP) and have no alarms.

  3. Login to a User portal and place test calls to verify that the VidyoPortal and components are functional.

    If your system includes VidyoRouters, see Accessing your VidyoRouter Configuration Page.

    For enabling HTTPS on your VidyoGateway and VidyoReplay, refer to respective security sections in the VidyoGateway and VidyoReplay Administrator Guides available from the Vidyo Support Center at

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