If the database you wish to restore is still on the VidyoPortal, restoring takes just two clicks.
Vidyo strongly suggests rebooting your VidyoPortal as the final step when restoring a backup database. Make sure you are able to reboot your VidyoPortal before starting to restore a backup database.
The system license of the database you’re restoring must be equal to or greater than the number of Lines allocated to a tenant.
Caution: The following task destroys the current database file. It’s best to make a backup of the current database file before restoring a prior version.
To restore backup files located on your VidyoPortal:
- Log in to the Super Admin portal using your Super Admin account.
For more information, see Logging in to the Super Admin Portal.
The Components page displays by default.
- Click the Settings tab.
The Upload System License page displays by default.
- Click to the left of Maintenance on the left menu.
- Click Database from the submenu.
The Database page displays.
- Select the checkbox to the left of the file name that needs to be restored.
- Click Restore.
A Confirmation pop-up displays.
- Click Yes.
- Reboot your VidyoPortal.
For steps to reboot your VidyoPortal, see Restarting Your System.