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To download backup files:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click  to the left of Maintenance on the left menu.

  4. Click Database from the submenu.

    The Database page displays.

  5. Select the checkbox to the left of the file name that needs to be downloaded.

  6. Click Download.

    Download_Backup.png

    Your selected .veb file or files then download through your Web browser.

    Now that you’ve downloaded the database, you have a true backup.
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