Partners Blog Contacts

If you are using VidyoPortal version 3.4.4 or earlier, scroll to the bottom of this article to obtain the necessary information.

To activate endpoint installation files:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click Endpoint Software Versions on the left menu.

    The Endpoint Software Versions page displays.

  4. Select the checkbox to the left of the file name that needs to be activated.

    Tip: Use the top-left checkbox to select or clear all of the software file checkboxes.

  5. Click Activate at the top or bottom of the list.

    The file name displays highlighted in green.

    Activating_Endpoint_Software.png

    You can upload up to four different versions of each type of endpoint software (VidyoDesktop for Macintosh, VidyoDesktop for PC and so on), but for each type you must make just one active. (Again, Linux is the exception. Up to four Linux versions can be active.) It is the active version that downloads automatically for VidyoPortal users when they first use the system or upgrade to a new version. For additional information, see Uploading Endpoint Software Installation Files.

    Depending upon whether the VidyoConnect or VidyoDesktop client installer file is uploaded and activated, either the VidyoConnect Client or VidyoDesktop Client is automatically pushed to users who are logged into the system. Users who do not have VidyoConnect or VidyoDesktop installed will be instructed to download and install either application when clicking a room link or navigating to the VidyoPortal’s FQDN.

_________________________________________________________________________________________________

To activate endpoint software installation files if using VidyoPortal version 3.4.4 or earlier:

  1. Log in to the Admin portal using your Admin account.

    For more information, see Logging in to the Admin interface.

    The Users page displays by default.

  2. Click the Settings tab.

    The License page displays by default.

  3. Click Upload Endpoint Software on the left menu.

    The Upload Endpoint Software page displays.

  4. Select the checkboxes for the files you wish to activate.

  5. Click Activate at the top or bottom of the list.

    The file name displays highlighted in green.


    You can upload up to four different versions of each type of endpoint software (VidyoDesktop for Macintosh, VidyoDesktop for PC, and so on), but for each type you must make just one active. (Again, Linux is the exception. Up to four Linux versions can be active.) It is the active version that downloads automatically for VidyoPortal users when they first use the system or upgrade to a new version. For additional information, see Uploading Endpoint Software Installation Files.

    Depending upon whether the VidyoDesktop client installer file is uploaded and activated, either the VidyoDesktop Client is automatically pushed to users who are logged into the system. Users who do not have VidyoDesktop installed will be instructed to download and install either application when clicking a room link or navigating to the VidyoPortal’s FQDN.

Was this article helpful?
0 out of 0 found this helpful

0 Comments

Follow
Please sign in to leave a comment.