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Configuring System-Wide Inter-Portal Communication (IPC)

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Inter-Portal Communication (IPC) allows users to join VidyoConferences with someone on a different VidyoPortal. IPC also supports conferencing between tenants on the same VidyoPortal.

 

Global feature settings made in the Tenant Admin portal override settings made in the Super Admin portal.

 

IPC is built into all Vidyo systems running VidyoPortal version 2.2 or later. Users can also use IPC with version 1.1 and later of VidyoMobile for iOS and VidyoMobile for Android (as long as they’re also using VidyoPortal version 2.2 or later).

Global feature settings made in the Tenant Admin portal override settings made in the Super Admin portal.


For more information about configuring Inter-Portal Communication (IPC) on tenants, see Adding a Default Tenant or Adding a New Tenant.

 

As the Super Admin, you can configure IPC to be globally available or unavailable on your entire system.

If you do control system-wide IPC from this interface, then create a list of either Allowed or Blocked Domains and Addresses that work as follows:

  • An Allowed List only permits domains and addresses included on your list to interoperate on your domain. This type of list is often referred to as a whitelist.
  • A Blocked List specifically disallows all domains and addresses included on your list from interoperating on your domain. This type of list is often referred to as a blacklist.

 

To configure system-wide IPC:

  1. Log in to the Super Admin portal using your Super Admin account.

    For more information, see Logging in to the Super Admin Portal.

    The Components page displays by default.

  2. Click the Settings tab.

    The Upload System License page displays by default.

  3. Click Inter-Portal Communication on the left menu.

    The Inter-Portal Communication page displays.

    IPC.png

  4. Select Tenant to give Tenant Admins control over IPC.

    For more information, see Adding a Default Tenant or Adding a New Tenant.

  5. Select System to configure system-wide IPC settings by adding or deleting allowed or blocked domains or addresses.

  6. Select the router pool from the Router Pool drop-down.

    The IPC-enabled router pool serves as a hub through which all IPC communication is routed.

    For example, in the following configuration, this organization designated one of its router pools at the Chicago site to be IPC-enabled. (Chicago could have any number of any other router pools that are not IPC-enabled.)

    IPC_2.png

    For more information about router pools, see Configuring Router Pools.

  7. Select your desired access control mode to add or delete domains or addresses from allowed or blocked lists as follows:

    • Select Allowed List from the Access Control Mode options to add or delete a permitted domain or address as follows:

    • If you want to add an allowed domain:

      • Click Add.
      • Enter the Internet domain to be added to the list.
      • Click OK.

    • If you want to delete an allowed domain:

      • Click the existing domain you want to delete from the list.
      • Click Delete.

    • Select Blocked List from the Access Control Mode options to add or delete a restricted domain or address as follows:

      • If you want to add a blocked domain:
        • Click Add.
        • Enter the Internet domain to be added to the list.
        • Click OK.

      • If you want to delete a blocked domain:
        • Click the existing domain you want to delete from the list.
        • Click Delete.

  8. Click Save to save your list.

    You can add or delete Domains and Addresses at any time.


    It’s a good idea to advise your users that you have enabled IPC and they can use the VidyoDesktop search box to place external calls to users on a different VidyoPortal and other domains (unless you have restricted them).

    Use the following syntax as a guide for making an IPC call on different VidyoPortals:

    [Username on other VidyoPortal]@[IP or FQDN address of other VidyoPortal].com

    For more information, refer to the VidyoDesktop Quick User Guide.
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    Ramesh S

    What are the specific set of ports that needs to be open between two different portals to communicate each other via IPC. 

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