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You can use SNMP (Simple Network Management Protocol) to manage and monitor the components over your entire Vidyo network. You can configure notifications or traps and send them to your network management server via SNMPv2 community strings or SNMPv3 users.

The VidyoPortal traps include the following object identifiers (OIDs):

  • vidyoPortalManagerDown
    • This trap indicates that the VidyoManager is not operational.
    • Triggered when the VidyoManager goes down, this trap can be turned on or off by setting the notification in the System Console.
    • This trap’s clearing notification is vidyoPortalManagerUp.

  • vidyoPortalRouterDown
    • This trap indicates that the VidyoRouter is not operational.
    • Triggered when the VidyoRouter goes down, this trap can be turned on or off by setting the notification in the System Console.
    • This trap’s clearing notification is vidyoPortalRouterUp.

  • vidyoPortalVidyoProxyDown
    • This trap indicates that the VidyoProxy is not operational.
    • Triggered when the VidyoProxy goes down, this trap can be turned on or off by setting the notification in the System Console.
    • This trap’s clearing notification is vidyoPortalVidyoProxyUp.

  • vidyoPortalGatewayDown
    • This trap indicates that the VidyoGateway component is not operational.
    • Triggered when a VidyoGateway component goes down, this trap can be turned on or off by setting the notification in the System Console.
    • This trap’s clearing notification is vidyoPortalGatewayUp.

  • vidyoPortalReplayDown
    • This trap indicates that the VidyoReplay component is not operational.
    • Triggered when a VidyoReplay component goes down, this trap can be turned on or off by setting the notification in the System Console.
    • This trap’s clearing notification is vidyoPortalReplayUp.

  • VidyoPortalDown
    • This trap indicates when the Tomcat or Apache web servers are not operational in your VidyoPortal.
    • Triggered when the VidyoPortal goes down, this trap can be turned on or off by setting the notification in the System Console.
    • This trap’s clearing notification is vidyoPortalUp.

  • vidyoRouterVmConnLosAlert
    • This trap provides an indication that the VidyoRouter has lost contact with the VidyoManager.
    • Triggered when the VidyoRouter is unable to contact the VidyoManager, this trap can be turned on or off by setting the notification in the System Console.
    • This trap’s clearing notification is vidyoRouterVmConnEstablishedAlert.

  • vidyoRouterCascadeBrokenAlert
    • This trap provides an indication that a conference cascade has been broken.
    • Triggered when a conference cascade is broken, this trap can be turned on or off by setting the notification in the System Console.
    • This trap’s clearing notification is vidyoRouterCascadeFixedAlert.

  • vidyoRouterCascadeMediaQualityAlert
    • This trap provides an indication that a conference cascade is having a problem with packet loss or jitter that may be affecting media quality in a conference.
    • Triggered when a conference cascade is having a problem with packet loss or jitter, this trap can be turned on or off by setting the notification in the System Console.
    • Specific threshold settings can be set for this trap via the SNMP manager as follows:
      • vidyoRouterCascadeMediaAlertEnabled = TRUE
        This value is enabled by default.

      • vidyoRouterCascadeMediaJitterThreshold: 10000 (in µs)
        The default value is 10 ms.

      • vidyoRouterCascadeMediaLossThreshold: 100 (1 = .01%)
        The default value is 1%.

    • This trap repeats every 30 seconds as long as the condition persists.

  • vidyoRouterParticipantMediaQualityAlert
    • This trap provides an indication that a participant is having a problem with packet loss or jitter that may be affecting their media quality in a conference.
    • Triggered when a participant is having a problem with packet loss or jitter, this trap can be turned on or off by setting the notification in the System Console.
    • Specific threshold settings can be set for this trap via the SNMP manager as follows:
      • vidyoRouterParticipantMediaAlertEnabled = FALSE
        This value is disabled by default.

      • vidyoRouterParticipantMediaJitterThreshold: 10000 (in µs)
        The default value is 10 ms.

      • vidyoRouterParticipantMediaLossThreshold: 100 (1 = .01%)
        The default value is 1%.

    • This trap repeats every 30 seconds as long as the condition persists.

  • vidyoPortalFailoverOccurred
    • This trap provides an indication that a VidyoPortal failover occurred.
    • Triggered when a VidyoPortal failover occurs, this trap can be turned on or off by setting the notification in the System Console.
    • This trap does not have a clearing notification.

  • vidyoPortalLineConsumptionThresholdExceeded
    • This trap provides an indication that the Lines license consumption threshold has been exceeded.
    • Triggered when the Lines license consumption threshold has been exceeded, this trap can be turned on or off by setting the notification in the System Console.
    • Specific threshold settings can be set for this trap via the SNMP manager. Measured as a percent, the default value is 0.
    • This trap’s clearing notification is vidyoPortalLineConsumptionNormal.

  • vidyoPortalInstallConsumptionThresholdExceeded
    • This trap provides an indication that the installation license consumption threshold has been exceeded.
    • Triggered when the installation license consumption threshold has been exceeded, this trap can be turned on or off by setting the notification in the System Console.
    • Specific threshold settings can be set for this trap via the SNMP manager. Measured as a percent, the default value is 0.
    • This trap does not have a clearing notification.

Some un-configurable object identifiers (OIDs) are standard on all Vidyo servers. With SNMP traps enabled, they provide notifications if the CPU, disk or memory utilization has reached its threshold (~80% utilization). The specific OIDs are cpuLoadReachedThreshold, diskReachedThreshold, and memoryReachedThreshold.


For more information about Vidyo enterprise Notifications, as well as Get, and Set Polling OIDs, refer to the Vidyo MIB file at http://www.vidyo.com/services-support/technical-support/product-documentation/administrator-guides.

If your VidyoPortal system uses the Hot Standby option and you are not using your management interface, your SNMP notifications will source from the shared IP address.

Vidyo recommends configuring your VidyoPortal using a management interface so your SNMP notifications can be sourced from unique management interface IP addresses. In this case, your network management system (NMS) should be accessible over your management network.

For more information, see the Configuring RADIUS section.

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