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VidyoPortal - Guest links are not working sometimes when copied from the admin meeting room page directly

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If you are experiencing a problem using a guest link that has been copied directly from admin --> meeting rooms--> room name hyperlink, then we have some suggestions on how to avoid this completely below.

The issue has to do with the custom application port (:8443 in the example below) and its interaction with the browser.

 

Where the problem is: Manually copied from: admin-->meeting rooms--> room name hyperlink:

How to avoid:

The 2 current preferred ways to avoid this are to grab the link from:

  1. Control meeting

2. VidyoDesktop

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